Beachwaver Co.Reviews of beachwaver.com

I initially ordered the Beachwaver B1 and was so impressed with the results that I wanted to try more Beachwaver products. I ordered the Great Barrier heat protectant hairspray and the Second Chance dry shampoo. Upon arrival both bottles were in the open position and had leaked product during shipping. I reached out to customer service and they not only replied right away but also mailed me a replacement set! Wow. I am loving both sprays, they smell absolutely delicious and work brilliantly with my new B1. Highly recommend!!

Be AWARE. I used the Coast Pro Titanium Flat Iron, and my 10 year old straightener did a better job. So disappointed. They will not accept a return if the box has been opened. So, if you try it and are not satisfied. No return. Poor policy.

Great product, quality is awesome! Also great customer support! Customer support were great with me after I stuffed up when I submitted my order incorrectly and helped me to rectify this.

Ordered a curler for my daughter for Xmas but it wasn't until she unboxed it we realised they had sent the wrong colourway. Beachwaver were great about correcting the issue but is now 3rd January and my daughter still doesn't have the correct item. The courier is now notifying me of delays with the delivery. Unfortunately the companies great customer support doesn't compensate for the frustration and disappointment from their error. Hopefully the produce is decent when it eventually arrives.

I ordered my automatic curler on 6/12 for a Christmas present. And it still has not been delivered. I lodged a complaint and asked for my money to be refunded and they said they could not refund and my order was final. I asked how much longer should I expect delivery and they said they had approval to send a replacement one. Still am yet to receive either curler. I think this company is a scam in Australia!

Sonia was fast and efficient helping me!

I ordered the item on 11/12 and never received it. I emailed the company on 12/9 to try to rectify the order and perhaps have another sent, but I did not hear back. At that point I contested the charge on my credit card. As this was a gift, I called the company on 12/26 to inquire about ordering an iron with expedited shipping. The customer service representative told me I would be fined by the bank for the chargeback and that expedited shipping from Illinois to Pennsylvania would be $50 which is exorbitant on a $99 purchase.

Excellent customer service! Rep who helped me was rica.sundiam