BodegaReviews of bdgastore.com

Honestly I don’t like writing negative reviews, but oh my lord. I joined their ambassador program through Instagram, and I’m not sure they would want me as an ambassador after this experience. I have yet to receive a confirmation email from my order I placed on FEBRUARY 25TH. I tried contacting them through Instagram, their contact page on their website, and I even emailed them from an email given in one of their comments on here. At this point I do not want the order nor do I want to be apart of the ambassador program, because I will tell everyone about this TERRIBLE customer service. Like most I will wait for there computerized and BS reply back to this.

Very bad costumer service won’t even hear me out as a costumer when it was a problem on my end and they won’t even hear one bit of that, i tried contacting them to cancel my order since I didn’t want the shoes I accidentally purchased when i tried canceling the payment through theire website and they said they can’t since its final, okay but i explained it was a problem on my end and if they really care about their customer service then they should allow it since it wasn’t something i can control but it’s something they can control and cancel my order! So annoyed !

The WORST customer service I have ever experienced. If something goes wrong with your order, good luck trying to get help from them. Do not recommend. Buy from the brands directly or go to a different store. This is what happened to me; I selected a medium t-shirt that was on sale (still over $50 even on sale). The size I selected went out of stock before I checked out. The system automatically jumps the size down to the next available size, Small. I check out without realizing this. I receive a Small t-shirt that doesn't fit me and they WILL NOT exchange it. it's like you are dealing with robots and not people when speaking to them.

Horrible service , unprofessional

Dicono che le evasioni sono espresse e consegna in 3-5 giorni lavorativi. Ho comprato da 4 giorni lavorativi, ancora non hanno nemmeno spedito. Il servizio clienti risponde con le mail copia e incolla con le Superca**ole

I ordered a pair of shoes over a month ago, and out of nowhere, they just randomly canceled. Yes, I got my money back but don't buy from them if you are excited to Get the shoes. They have things on their website for purchase that are sold out and the website needs to be adjusted!

I ordered an item on a Black Friday sale at the cost of 53.20$. Bodega sent the item after about 3 weeks after the order was placed and the most outrages thing they did is to declare the value of the item as it fool price of 76$. As per the Israeli law of customs every item above 75$ value must pay approx. 17% of taxes so unfortunately i have paid allot more of the item because of this mistake. I have sent allot if mails to the Bodega costumer service but they ignored me and didn't replied to me. I buy from allot of websites but i have never seen such a disparaging and unprofessional behavior.

Ordered ACG Mowabb and everything is legit. Fast shipping. Not sure about negative reviews.