BodegaReviews of bdgastore.com

TRASH!!!!!!!!!!!! Don’t wast your energy or you hard earn. Money

Website crashed every single time i tried to checkout a limited release item. Even though i have been there from the start. Its giving away the items to bots. Their software is trash. Customer service is bull****. KEEP AWAY FROM THIS TRASH OF A COMPANY!!!!

Ordered to the UK. When I went to pay import tariffs they were double what I had anticipated. UPS told me that the shipping value was not declared by the seller so they estimated their own at around $99, which DOUBLED the total value of the item and therefore the tariff applied. When queried, UPS advised me to contact Bodega. When I emailed they claimed no responsibility for the error, repeatedly implying that I didn't know how tariffs worked and quickly turned rude when I pressed for a resolution. Really disappointing. I always prefer to support small retailers but these guys just don't care.

My first order I used separate billing and mailing addresses. They cancelled my order. After my inquiry as to why it was cancelled, they advised to use the same billing and mailing addresses. I did. They cancelled it again. I inquired how to resolve this issue and was told "You cannot, unfortunately you are banned from placing orders with us." When I replied that I was going to blast them on social media for the worst customer service ever, their reply was "We do not think that threatening us with "Slander" is appropriate or legal, I would advise against this." WORST SERVICE EVER. Not slander. Truth.