Blue Cross Blue Shield AssociationReviews of bcbs.com

BCBS is like a toxic ex-girlfriend who gaslights you. At first, they shower you with promises: "I’ll always protect you, baby." Then, when you need them, they vanish, insisting, "You have to wait at least 30-60 days before I will even consider helping you." And when you bring up their earlier promises, they sigh dramatically, "You must have misunderstood, sweetie, it's all in the fine print."

Worse insurance. Doesn’t support you when you need them.

Oh, what hasn't gone wrong since I was diagnosed with cancer? Blue Cross Blue If-They-Feel-Like-Paying-Today has been punishing me ever since. Instead of a safety net, they leave gaping holes for you to fall through. I highly recommend secondary insurance to cover those holes. Sometimes I think they wish I had bought it on the operating table. Would have been cheaper, you know! Didn't get their money's worth since I survived and now they have to pay for upkeep on the new chassis. If they don't want to pay for a procedure, they won't. In fact, they will figure out ways not to pay and stick you with the difference. Need a CT scan? Good luck. I need two a year. What they don't cover, I have to pay with my limited funds. Now they are refusing to cover certain office visits and lab work. I hate paying such a high premium only to discover they haggle every diagnostic procedure like some weary chef at a fruit market in Morocco. Sadly, my abusive relationship must continue until I can find an insurance company who sees me not as a risk, but someone whose continued health is something worth investing in.

BCBS of Tex, does not automactically allowed you to get flu or seasonal covid shot at a pharmacy. I went to HEB pharmacy and those shot are denied by them , I have to file a complaint with Medicale and appeal with BCBC to get them approved, They are very disorganized, After I got the shots, I got 2 useless phone calls from them and tried to explained me how to get the shots. Their copay for X-ray is $100.00, all the other carriers are free. The co-pay for a CT is $250.00, it is much higher than others. THE BOTTOM LINE IS DO NOT JOIN THEM

My phones receive multiple calls nearly every day from HCSC "agents". The "general" phone number for HCSC is 1-312-653-6000. When you call them, it goes directly into Blue Cross Blue Shield member services with no way to reach HCSC. If you want to reach anyone within HCSC, call 1-866-977-7378 (option 3 for Agent) to request removal from their phone list.

This has got to be one of the worst companies I have ever dealt with. We pay over $700 a month (for the 2 of us) plus whatever my employer contributes monthly, and they pay out so very little. I have a deductible that equates to around the first $4000 my responsibility before they will pay 80 percent of the bill. What a joke. In essence I pay for my healthcare unless some calamity occurs causing me to shell out $4K. Their website is highly inaccurate with outdated; doctors who it says accept new patients but don’t, telephone numbers of doctors that when you call they are hundreds of miles away (but willing to do a video call) and when you do independent searches on a doctor you think might work out, they are one and two star doctors with tons of complains or malpractice. They honestly scrape the bottom of the barrel for available doctors here in California. I can’t recommend them to anyone!! Just a terrible company that only is interested in taking your money with no return for you. Avoid like the plague!!

BCBS does not even handle most of their cases. They are handed off to a utilization management company called Innovista Health. These people, for the lack of a better word are, jerks. They are only interested in money. They could care less about people. If you died tomorrow they would celebrate a win. Not even in a Rehab facility following a stroke and they are hounding for a discharge date. It was recommended my loved one was entered into the hospital inpatient intense therapy program. They denied the claim and he was put in a nursing home that was a nightmare. Abusive CNA, no bath or shower for 10 days. The list goes on and on. He was denied a spot in the inpatient therapy program because our family did not have a definitive plan in place when he went home. We were given just a few days to come up with. Are you kidding me. They bully and push and talk terrible to the hospital staff, nursing home staff and Dr offices.They use scare and threatening tactics to bully. They are like Bill collectors. I do not back down from them. If you do not believe this I have witnesses that would be happy to testify to it. He had to go back into the hospital for surgery related to stroke. It was recommended by a team of Dr's and therapists after a thorough evaluation that he needed to be placed in the inpatient program. Again, these sharks denied him. Because they are uncaring jerks. They belittle professionals who are actually caring for the patient. They have some cocky medical director who has never seen the patient deciding they should go home. After a continuing battle he was placed in a different nursing home fir rehab. They are wonderful They are on board in the fight with us against these bullies who terrorize families who are dealing with stress over their loved ones. We will continue to fight. They should not be allowed to do this. I have letters drafted and ready to send to the IL Department of Insurance, the CEO of BCBS, the CEO of Innovista, BBB, the IL Secretary of State, the Attorney General, the IL Governor , and IL State Senators. I can tell you that every professional we have worked with has said that in the years they have dealt with insurance, this is the first time they have ever encountered this. BCBS better step in and see what is going on. INNOVISTA is an embarrassment to them and making them look bad. If you see the names Deborah Tesar, Tamara Fernandez, or Irena Gorovets and their crazy medical director, get the speed dial ready to your attorney. You will need it. That is our next step.Apalling. Come on BCBS. Are you that money hungry? I am not interested in funding a new yacht for your CEO.

Had my right foot amputated and bcbs denied me from getting my right foot Prosthetic this is the worst insurance company 😫