BB WheelsReviews of bbwheelsonline.com

It was easy, fast, and received great customer service.

Friendly, knowledgable staff. Got the right stuff ordered.

I placed an order and had 2nd thoughts on the rims, I called right away and customer service was able to cancel the order so I could find something else more to my liking. They do a great job at BB!

Great place to get wheels and leveling kit. BB wheels is literally the first and last place I go to for wheels for every truck I buy. Thank you for the wonderful service and selection.

Great company hope will work with them again

If you purchase tires from BB Wheels, watch out if there is any chance you need to cancel or return their tires. I ordered 2 tires on a Sun. evening. I emailed the customer service dept first thing the next morning and cancelled my order. Then, I called when they opened Mon. at 10am and cancelled it with Cassandra the customer service representative. She said she would take care of it. When I received emails that evening saying the tires were being shipped, I called immediately when they reopened Tuesday and their rep told me, it's too late. How could it be too late when I cancelled when they opened the morning after I ordered them? They charge a whopping 25% restocking fee and you pay the return shipping costs. Do not buy from them.

They charge 25 percent refund fee plus your cost of return shipping. Thats about 400 to return an 850 set of tires even if you ask them to flag it for return during shipping. This is absolutely unheard of and a horrible way to make money off of a customer.

Great communication with the sales department. Thank you for the help with my order!