BBQSGRILLS.com is listed under Garden & Pond.
BBQSGRILLS.com (bbqsgrills.com) has 270 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Garden & Pond · Miami, Florida
Excellent
Garden & Pond · Paw Paw, Michigan
Excellent
Garden & Pond · RICE, Washington
Excellent
Garden & Pond · Bowling Green, Virginia
Excellent
270 approved reviews, newest moderated first
Thad F.
Speedy fast service with an excellent product!! Happy happy happy!
Response from BBQSGRILLS.comJan 30, 2025
Thank you for your fantastic review! We’re thrilled to hear that you had a speedy and smooth experience and that you’re loving your excellent product. Your happiness is what we aim for! 😊 We truly appreciate your support and look forward to serving you again. Happy grilling! 🔥🍖 Best, The BBQsGrills.com Team
Rick M.
GREAT customer service...special thanks to Danielle. She was polite and asked all the right questions to determine the outcome.
Response from BBQSGRILLS.comJan 30, 2025
Thank you for your kind words! We’re so glad to hear that you had a GREAT customer service experience. A special shoutout to Danielle—we’ll be sure to share your feedback with her! She takes pride in helping customers and ensuring they get exactly what they need. We truly appreciate your support and look forward to serving you again. Happy grilling! 🔥🍖 Best, The BBQsGrills.com Team
Todd
Product was a perfect fit for my grill. Arrived with no damage and a little earlier than expected, BUT shipping was a little steep
Response from BBQSGRILLS.comJan 30, 2025
Thank you for your feedback! We’re glad to hear that the product was a perfect fit for your grill and arrived earlier than expected and in great condition. We understand that shipping costs can sometimes feel steep, and we continuously work on optimizing our shipping rates while ensuring safe and timely deliveries. We appreciate your honest feedback and will take it into consideration as we strive to improve. We truly appreciate your support and look forward to serving you again in the future! Best, The BBQsGrills.com Team
Steven F.
Quality product delivered on time.
Response from BBQSGRILLS.comJan 30, 2025
Thank you for your great review! We’re delighted to hear that you received a quality product on time—that’s exactly what we aim for. We appreciate your support and look forward to serving you again in the future. Happy grilling! 🔥🍖 Best, The BBQsGrills.com Team
T M G.
BBQS and GRILLS provided an exceptionally wonderful customer service experience. I had a challenge with an order for a part for our older Prestige 500 model. Kathleen and her team worked it out with a focus on the customer. Very helpful, courteous and professional. These are rare traits these days. Wonderful neighbors to the north! We will definitely buy from them in the future.
Response from BBQSGRILLS.comJan 30, 2025
Wow—thank you for your wonderful feedback! We're so glad that Kathleen and our team were able to assist you with your Prestige 500 part and provide an exceptional customer service experience. Your kind words about our team's helpfulness, professionalism, and customer focus truly mean a lot. We take great pride in ensuring every customer gets the support they need, and we’re honored to be your trusted neighbors to the north! 🇨🇦 We look forward to serving you again in the future. Happy grilling! 🔥🍖 Best, The BBQsGrills.com Team
Thomas L.
Quick and efficient order processing.
Response from BBQSGRILLS.comJan 30, 2025
Thank you for your feedback! We’re glad to hear that your order processing was quick and efficient—that’s exactly what we strive for. We appreciate your support and look forward to serving you again in the future. Happy grilling! 🔥🍖 Best, The BBQsGrills.com Team
John D. D.
I live on the East Coast, and my package was sent to Tacoma, Washington. I’ve spoken with customer service at spot X twice today, I suggested to their customer service person to send a replacement, and I would return the other when I received it and the customer service representative said he would have to speak with her shipping department first. I’m still waiting for a reply.
Response from BBQSGRILLS.comJan 11, 2024
Thank you so much for your feedback. We are sorry to hear about this experience. I will be sure to chat with my CSR department to share different resolution options for if situations like this happen. Kind regards
Daniella Simental B.
Product availability
Response from BBQSGRILLS.comJan 30, 2025
Thank you for your feedback! We’re glad we could provide the product availability you were looking for. If you ever need anything else, we’re here to help! Happy grilling! 🔥🍖 Best, The BBQsGrills.com Team