BBQGuys.comReviews of bbqguys.com

Extremely quick shipping, everything was packed perfectly, double and triple checked that all items were included. One of the best shopping experiences lately! Will buy from them again, really outstanding!!

Very good people to work with. Sales staff knows their stuff!! Very helpful. Hopefully the grill will last as well as i think they will.

Excellent experience. Easy to order, very prompt delivery and excellent product

I wish I had read before I purchased This company is horrid I can not over emphasize DO NOT BUY from these con artists Working with a lawyer for the first time Unbelievable Run away!!!!!!

Ordered a $350 griddle, then cancelled an hour later. Was told my order was cancelled but of course they shipped it anyway. Had no idea it was still being shipped until FedEx showed up in the driveway. Luckily I was there to refuse the package, then after contacting them to make sure the refund was in process I was told they were charging me $110 for shipping the item back because I "didn't want it." I said no, I cancelled the order but they insist I will have to pay the shipping back, even they they lied that the order was cancelled. Disputing with American Express which is a hassle. When I called to talk to a customer service person at bbqguys, I told her I was disputing the charge and in a condescending tone she told me, "that's greattttttt." I hung up. Don't order from these scammers!!!!! Also, as someone else pointed out, you can't comment on their website. They only have glowing "testimonials."

Great buying experience. Fair price and the Weber BBQ arrived ahead of schedule. Will buy again from them when the need arises.

Prices were great for our refrigerator purchase. 20 % less than Amazon.

Is great customer service and look forward to purchasing more products and enhance my barbecue and career