Better Business BureauReviews of bbb.org

DDD is a weak joke at best

Avaleric - I ordered and paid for an Anti-Slip Phone Holder and never received it. I sent several emails asking about my phone holder and never received an email back. Avaleric took my money immediately but never sent me my phone holder. I want my money back and don't know who to contact. It turns out to me that Avaleric was a Scam and I very disappointed!

Rick from ‘Roofers of Minnesota’ gave us a free home inspection. He inspected the interior and exterior of our home. He diagnosed our problem and gave us advice on how to deal with it. This was a free service and we are happy. Marvin Balamut, Spring Lake Park

I filed a complaint with this BBB against FedEx for mishandling the delivery of a package asking that the shipping cost be refunded. While BBB states that it will "assist" in resolving disputes it did nothing more than transmit my requests and FedEx's statements that it against its policies. BBB ignored my documentation that FedEx's handling of this shipment and information provided appeared to violate multiple sections of BBB's Accreditation Standards. After FedEx's third reply essentially, that they could do nothing, BBB closed the complaint. Should also be noted that BBB gives FedEx an A+ rating while consumer reviews on BBB's website give FedEx a 1.06/5.0 rating (6,000+ reviewers) I tried to file a complaint against BBB Mid South with BBB main office. Main office cannot be contacted by phone or email. BBB Mid South will not accept a complaint against itself . Better Business Bureau? Nonsense.

Corrupt and unethical business protects other corrupt and unethical businesses

After many years of going to the BBB, I consistently find that they are useless. After a consumer has gone through all the garbage a company can throw at them, the consumer goes to BBB hoping to find that advocate we really need. The BBB passes the consumer review, to the company and no matter WHAT the company says or WHAT GARBAGE they makeup, the BBB passes it on as the resolution and closes the 'ticket'. What the point. The BBB has no purpose; they are useless.

Unethical Business Practices / Complaint / Incident Description: Harmful Platform Practices and System Malfunction Upon registering our newly established local small business for a free account on the Better Business Bureau platform, I encountered deeply concerning and deceptive practices that actively threaten our customer acquisition. Shortly after setup, the profile prominently displayed the phrase "This business is NOT BBB Accredited" in disproportionately large, bold lettering. Immediately beneath this damaging label, the platform actively funneled potential clients away from our profile with a direct link reading, "Find BBB Accredited Businesses in Compliance Consulting." This structural design operates as a coercive tactic, penalizing businesses that choose not to pay your exorbitant membership fees by weaponizing their public profiles against them. Presenting a newly established business in a highly negative light and intentionally redirecting our web traffic to paying competitors borders on extortion. It is completely unacceptable and causes immediate, measurable harm to our operations and growth potential. Due to this predatory setup, I decided to immediately delete our business account to protect our brand reputation. I initiated the deletion process five separate times. On every single attempt, the platform failed to process the request, instead returning a "Whoops! Page not found! It may have moved or no longer exists" error message, alongside a prompt to search for other businesses. The combination of actively diverting potential customers away from our profile and trapping our data within a broken deletion system is a severe breach of professional standards. This unresolved issue leaves our business exposed to ongoing reputational and financial damage, and immediate administrative intervention is required to permanently remove our profile and all associated data from the platform.

The BBB closed my complaint against CarShield after the company sent them a single meaningless sentence that didn’t address anything. I provided actual evidence: a deceptive solicitation letter, a fabricated “customer ID,” and the fact that I was never a customer. BBB ignored all of it and stamped the case “good faith effort.” This organization does not investigate. It does not evaluate. It does not protect consumers. It rubber‑stamps whatever the business says and closes the file. BBB behaves like a private PR shield for companies, not a consumer protection body. And the worst part is that they still present themselves as some kind of authority. They are not. They are a relic that wastes everyone’s time. I genuinely wish the DOJ had shut this organization down years ago, because by definition they are a complete waste of public trust and serve no real purpose for consumers. They add nothing. They solve nothing. They protect no one, except the businesses, which fk you up