Better Business BureauReviews of bbb.org

Second review: follow up on Whirlpool washer issue. Today is January 23. Whirlpool tech company returned today for another attempt for repair on washing machine purchased new in September 2025. Replaced the 5th control panel. Tub filled with water, went into drain mode...Since Nov 9, 2025, washer has been sitting. NOT a functioning unit. NOW we have to wait another two weeks for yet another part (hose or bracket). How do we as consumers counter such a " kick the can " down the road attitude? How does a company continue to sell products that are defective and create a hardship on consumers? PLEASE read reviews on Whirlpool and understand you are at a financial risk and a never-ending circle of excuses and lack of accountability. BUYER be aware.

They delete my reviews So in my opinion they are scam

Sorry to say, the BBB is a joke ... I asked for help after SunWing vacations refused to compensate me for the vacation from hell in Cuba ... they would not lift a finger to help me ... don't even waste your time with these guys, they're useless ...

Everyone at The Better Business Bureau has been very nice and helpful to me—particularly Stephanie on 1/12/26

Well as customer whomever oversees employees all USA states remotely why national BBB who does A.I. customer file complaints with whomever if never to do whomever with ,& without handicaps ,& nationalities unfairly to cause disputes with no one else so Clearwater FL BBB employees,& their manager John ,& outside of FL Clearwater areas another employee Lessie B herself at VA state whom wouldn’t assist me fairly to felt me doing them all unfair wrong to claim that felt disrespected as customer prior to all BBB locations . If they said professionally sweeter tones to not needed to been spoken unfair to wanted to do me unfairly cruel seeking an apology better communications BBB strive kindness to whomever world citizens? Happy MLK today . BBB national president call me to suggest all BBB’s to act accordingly to whomever else with disabilities am European. Florida fort Myers ADA. Call me to owe me an apology stop treat whomever else unfair yearly too ? Steven Barone call me only BBB national HQ president to view sos to resolve disputes? Call me Steven fairly kindly ? Treat me fairly ?

Kaleigh Goulart, Community Relations & Event Marketing Specialist for the Better Business Bureau joined the Christian Women's Connection In Wayland, MA and gave a very informative talk on "Scams & Fraud." She reviewed all kinds of Scams & Frauds and gave us helpful hints to avoid them. She was very prepared and patient when we asked questions. Thank you, Kaleigh

Have a very strong case against Amazon with their driver hitting my mailbox with their large truck. Reached out to BBB to see if they could mediate before I take Amazon to court. After supplying information my case was closed ? For what ? Zero excuses period, I absolutety can see why the BBB has terrible ratings

Hunter Home Improvements became a BBB member on February 12, 2024. Over more than a year of membership, we did not receive any leads or noticeable value from being an Accredited Business. Because the service was not beneficial and had become an unnecessary monthly expense, we canceled in writing on December 11. Our cancellation notice was clear, but we received no response, and the account was not processed as canceled. Charges continued after the cancellation date, which required escalation and follow-up. This was frustrating, especially given the BBB’s stated mission of trust and ethical business practices. I recommend documenting everything and carefully reviewing the cost versus benefit before committing.