Dali G.
Jenny's Great Customer Service
Jenny professionally handled my issue resolving it patiently and timely. She understood the goal of Bay Medical of keeping people safe!! Nice work, Jenny!!!

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Hospital & Emergency · IRVINE, California
Excellent

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Hospital & Emergency · San Francisco, California
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2,883 approved reviews, newest moderated first
Dali G.
Jenny professionally handled my issue resolving it patiently and timely. She understood the goal of Bay Medical of keeping people safe!! Nice work, Jenny!!!
Susette
Kobe was so professional and made the process so easy during this stressful time. Really appreciated him. Thank you!
Jazmin P.
CSR efficient and friendly .
Maureen M.
Bay Alarm's representatives, Gina in my case today, are so enormously helpful that they will take all the time needed, and more, to answer questions and make sure that non-technical customers like me understand the equipment that keeps us safe! Thanks Bay Alarm!
Allen L.
I was under the impression that you could talk thru the pendant to communicate with the monitoring company. I found out today that you have to only talk into the base station. That does not work in my mom’s house. You have to be too close to the base station for them to hear her. I am very disappointed in that arrangement. Not what I thought the system did. What are my options? Thank you. Allen Lee
Marcia
The young man who took my phone call and worked to figure out what had happened. He was knowledgeable; he did not forward me to some other employee; he was polite and gracious. I do not want my name affixed to any of your publications, email, etc. Nothing.
J D.
Has been a good service.
Jerry
Everything went smoothly. Jason was very knowledgeable.