Bay Alarm MedicalReviews of bayalarmmedical.com

Angie's customer service was excellent.

Vana was very helpful and especially patient when I had to search for verification information regarding my mother’s Bay Alarm account. She also clearly explained my options regarding the aging buttons used with my mother’s alarm system.

Customer service was very helpful. I will call back once I move mom into our home to change phone & asdress.

I called to arrange the return of a device during the trial period, and to make a change in our service. Both agents I talked to (I made two calls) were excellent and we got everything taken care of easily.

Jaylend was the person who got us over the finish line with our activation. Very patient, calm and poised. Chablis Kirk was my first person met in this process and she is amazing. Thanks to everybody else who worked with me getting this unit activated. It really helps my family know the emergency services can be rapidly deployed for our 99 year old mom who is soon to be 100 on October 16th !

I needed to make a payment and decided to do it by phone. The agent I talked with was professional, pleasant and quick handling it for me!

Vana was very helpful!

People are helpful but my confidence in the equipment is diminishing. I am not very confident the help button will work when actually needed, as it seems to become disconnected quite often and battery only lasts about 12 hours before needing recharged.