Bay Alarm MedicalReviews of bayalarmmedical.com

The customer service, sales and technical support staff are excellent. Everyone explains things clearly and they took time with me during each of my encounters. Great work!!

Great customer service, knowledgable staff, prompt in getting g things resolved

It took forever to get the rep to understand that the watch would turn off while still having a charge. This is not a difficult concept and easily conveys the problem. The watch charges but randomly turns off while still having a charge. They also refused to extend the trial period even though I have been trying to get this resolved for over 2 weeks. I have email confirmation of the delays that Bay Alarm Medical used.

Professionalism of staff. Contact with all bay personnel has been very business lack. Staff members have been serious to help, no matter the issues. They are always on line and very helpful and respectful for my needs. Thank you for their availability. Dorothy Payne

Haven’t used the unit because we received wrong unit but called and it was a very great experience. He was very informative, answered any ?’s I and very polite. Thank you for all your help so much appreciated. Cynthia Becker (daughter of Margaret)

Fast easy and to the point and I was done.

I called because my new SOS device had instructions that said I should alter the length of the lanyard and I couldn't see any way to do that. The person I spoke to said to look on the Internet,but that my lanyard may not be adjustable. I will look, but Internet is difficult for me. I am ELDERLY!

After my 4th effort to resolve a service problem, a service representative politely helped me terminate my service.