Bay Alarm MedicalReviews of bayalarmmedical.com

I called to cancel my subscription since I moved to assisted living. My request was handled with courtesy, efficiency, and friendliness.

Potential users should be aware of their return policy. When the policy is canceled you have 21 days to return everything. If any of the four devices are missing they charge $299 per device. So if you don't get everything returned promptly you are out over $1000. Oh ... and when you cancel they don't bother to tell you what address to send it to, although you can find it in the manual (if you know where that is). Ours is getting returned promptly. But those devices all together can't cost more than twenty or thirty dollars to make in China. The return policy is clearly designed to rip you off so don't use these guys.

Very patient and very clear instructions and very kind demeanor. Excellent representative!

The purchase, set up of an account, and equipment set-up were easy enough. But, the sound quality on the base was very poor. It was loud, but extremely distorted.

My issue was quickly addressed, and appropriate action take. Agent was helpful, professional and friendly.

This representative was phenomenal. She was well verse and could answer all 5 of my questions including billing, setup, how it works, etc. Very knowledgeable about your entire platform.

Very responsive to my families needs.

The phone Operators were very friendly and answered all of my questions.