Connie
Roy was very helpful
Roy was very helpful, patient and did his best to answer my questions. He sent me a copy of instructions that I needed and we set up my home entrance plan. 5 Stars!

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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2,883 approved reviews, newest moderated first
Connie
Roy was very helpful, patient and did his best to answer my questions. He sent me a copy of instructions that I needed and we set up my home entrance plan. 5 Stars!
MGS
Roy was very helpful from technical support helping me understand the process for their firmware updates. He also helped us with changing the contact base for who to call in which irder which we were told was already done before a few weeks ago but apparently wasn't completed.
Jill B.
McKenna was very patient. There is a lot of information and she did a good job explaining.
Judy
The gentleman was very helpful and also noticed I didn’t have a contact person in case of emergency. He also gave me the number I would see if contacted and suggested I put it in my phone. Very nice.
Robert C.
Representative answered my questions in depth.
Keith P.
Good communication
Melanie J.
Customer service was very helpful. Listened to my concerns. Had a suggestion that we tried and it helped with one of the issues. Also seemed to genuinely want to find me the best service possible.
Alan S.
Both phone operators were very patient and handled my problems swiftly.