AM A.
Easy account update over the phone
Easy account update over the phone, and we’ve received reliable help each time my mom has pressed the button for help.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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2,883 approved reviews, newest moderated first
AM A.
Easy account update over the phone, and we’ve received reliable help each time my mom has pressed the button for help.
Elliot K.
Sam, your representative was courteous and helpful. He took the time to help us
Marisa
My experience with Bay Alarm has been excellent so far. They have been responsive during the testing phase and ensuring my Dad has the correct product. He has not needed to use it yet, but the testing has gone really well. I feel like he is in good hands should there be a fall.
Kacey S.
Cheaper than other company’s but also has some better features like fall detection. Customer service is so nice and helpful. Glad I went with this company.
RONALD G.
System stopped working. We contacted BAM agent and notified we needed to reconfigure the main box & hook up to WiFi modem. Once connected the system appeared to work as expected. The concern is we were not notified until we contacted Bay Alarm Medical, even though they knew our previous configuration was incorrect.
Glen H.
CSR person was very pleasant, patient, knowledgeable & helpful. The young lady that I spoke with was exceptional in helping me solve some neglected responsibilities. A GREAT employee. You are truly lucky to have her onboard.
Ruben B.
The person was very helpful
Chris O.
Helpful, understood and resolved the issues quickly and courteously. Very patient and friendly service again from this company.