Bay Alarm MedicalReviews of bayalarmmedical.com

I was trying to set up the device for my husband and couldn't access the plug-in prongs. The robot I spoke to was HORRIBLE. I couldn't understand him nor did he have an answer to my questions. This is a very bad business decision on your part to use robots when your main callers are older people. I'm sure even young people would be offended by your robot. I was planning to recommend your company to friends, but now, given my experience, I definitely won't

I never had to call you in an emergency but when I had to be away, and I would call to let you know, someone was always very polite and kind with me.

Quick answering questions etc…

What a nice and helpful man! Walked me through all the help I needed on a lost device! For someone who is not media savvy this was a help beyond what I expected. You have a wonderful employee and I thank you for your professionalism and kindness! I will be recommending your services. Thankyou!!

Agent was very professional and extremely courteous.

We have an extended warranty and the device failed. It is hard to believe that a $40 shipping charge is necessary for the shipping of a life saving device. Makes little sense to us.

Friendly and knowledgeable!

Answered the phone right away. Assisted through testing. Very clear instructions. Calm demeanor. Perfect for helping senior citizens.