Bay Alarm MedicalReviews of bayalarmmedical.com

Everyone I have spoken to has been very helpful. The gentleman that I spoke with today assisted me in making changes to my account and giving me details about the alert that occurred last week.

It was quick, thorough, and complete. More importantly I could understand the person I was dealing with.

It was relatively easy and polite

I called to complain on how I was being charged for something I didn't think I should be. The person I chatted with took care of the complaint right away.

I love Bay Alarm. They have saved my mom's life once and also helped her a couple times when she fell. Tonight Abel helped me and was very polite and friendly, very informative and answered all my questions, he helped me resolve my mother's issues with her necklace device, she has had same device for about a 2 and and a half close to 3 years and started having battery run down every few hours instead of couple days. Abel looked into the matter and decided the best option was to replace device because of battery issue. He helped me understand my options for replacement, and I just thought he was exceptional and so sweet and went above and beyond my expectations. If I was around him in person I probably would of give him a hug for helping me keep my mom safe. Thankyou Abel❤️👋🥰

Roy helped me with a couple questions. Very polite and quick to get back to me when he needed more help with my question. I like that! Questions were answered.

It took me four attempts to reach the correct department as there is no direct phone number. The representative rescued the experience by being well informed, polite, and professional.

Good service