Paige H.
I called because of problems my mother…
I called because of problems my mother is having with her device. Kal helped me get it figured out and I really appreciate his patience. Thank you!

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Excellent

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2,883 approved reviews, newest moderated first
Paige H.
I called because of problems my mother is having with her device. Kal helped me get it figured out and I really appreciate his patience. Thank you!
Melissa
Derrick was great, very helpful
Gary
I spoke with Derek an helped me with, how to change my code on my dads lock box. Took me through the procedure step by step in 5 minutes.
Joann S.
Excellent customer service! My mom has had several accidental activations and the dispatchers come up on the box immediately to ask if she is OK. Highly recommend!
Anne B.
I called customer service on a Sunday to change the low battery to Mom’s email. The representative answered within 1 minute and took care of my request quickly. Very pleased with Bay Alarm and highly recommend.
BG
Jason took the time to make corrections to our account. In addition, he took the time to verify the information on record.
Martha M.
Very friendly and responsive support!
Carol S.
Quick response to our life alert needs Very professional and kind