John T.
Kal was very knowledgeable
Kal was very knowledgeable and was able to answer all my questions.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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2,883 approved reviews, newest moderated first
John T.
Kal was very knowledgeable and was able to answer all my questions.
Charles C.
We had a very complicated issue by having 2 All in One SOS devices having been activated for the same client and needing to cancel one, along with reprogramming and testing 8 Wall Buttons. Jennie did a great job troubleshooting the issue and helped us fix all of our issues. This took 2+ hours and she stuck with us until it was fixed.
Donna
Sammie was very helpful
Lynn Renee G.
Support was super helpful! So much so that he called me back when I accidentally hung up AND remembered my original login issues at the end of our conversation before I did and helped me reset my password much faster than I could. Tremendous help!
Susan K.
Kal is fantastic. Easy to understand, knowledgeable, kind and helpful. He is an excellent listener, patient and reliable. He returned my calls when he said he would. He helped me decide which device was best for me. He is the poster child for proper customer service.
JS
Jason was very professional and helpful in addressing my concern. I appreciate his kindness and support in canceling the device, as my mother’s medical condition requires her to remain in assisted living to continue her recovery.
Reine F.
Courteous and knowledgeable people.
Mark D.
Contacted customer service on a Saturday. I was on hold for only a few seconds. Sarah answered my questions.