Bay Alarm MedicalReviews of bayalarmmedical.com

Kobe is very knowledgeable and polite. He guided me through resetting my unit and then testing both of my devices.

Nancy was very professional and helpful.

Terrible. This place has been so hard to deal with. There is a language barrier, the website seems easy to manover but in reality is mot. I have been trying to pay my bill for a month. I could send a check, but they charge an additional $30. I have been trying to set up to pay my bill, it is set up for a card but will not accept any. The people say it has to be ach but sends the same form. I am not a happy customer! They need to remember who their customer base is, elderly on a fixed income. I will be searching for a new med alert system.

Jason was great. He explained everything so well. He was patient and reassuring, and answered all of my questions. I not only give Jason 5 stars, I give him an A+.

The SOS watch is not the greatest. Difficult to understand customer service reps.

Sharah was very helpful, professional and considerate. Sarah explained Bay Alarm services in a manner that allowed me to continue to service for my mother and provided a discount, which was needed.

I am not very good with technology and Ben was very kind and understanding! He talked so i could understand He is a great asset to your company

Taking time