charyl A.
Customer service is great
Customer service is great. Always a pleasant time and issues are quickly resolved.
BaubleBar is listed under Jewelry & Watches in New York.
BaubleBar (baublebar.com) has 643 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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charyl A.
Customer service is great. Always a pleasant time and issues are quickly resolved.
Megan C.
I had an item that arrived damaged in the mail- Tiffany exceeded all expectations and had a replacement sent to me in less than 30 min of me sending an email. I cannot express how impressed I am with the customer service Baublebar provided. I’m a customer for life!
Michael G.
I had ordered some jewelry for my daughter for Xmas from bauble. Sadly, it never arrived even though their records showed it was delivered. it was either lost or stolen. Malachi was my contact from their customer service. He replied to my e-mail within an hour. Each response was responded to within 30 minutes after that. He promptly issued me a refund so I could eventually replace my gifts/order. In this world of terrible service I can say that I am truly impressed. More companies should be like this. They have a lifetime customer now....and i will definitely share my experience. Thanks again Malachi.
Alexander B.
My package was stolen from my front door and they gave me a full refund!! 10/10!
Alivia S.
Bought something that said no cancellations but used the wrong credit card and wrong address and they allowed me to cancel it because I got said it right away. Great customer service and such fast support!
Consumer
One of my 5 bracelets came and was missing a stone. I reached out to customer service and Lastasia was so wonderful to help! They were sold out of that particular bracelets, so she refunded the price of it back to me quickly! Great customer service!
Tanya M.
Malachi, was very quick with responses, very nice and a great representative for the company. Thank you for your time and taking care of the issue.
Monica W.
One of the necklaces that I ordered arrived missing an extra loop that lets me wear the necklace at a longer length. I emailed customer service the night I received my order and got a response the next morning with options I could decide on what to do. I emailed them my preferred option and it was handled right away. Super impressed with the prompt communication and how this was handled!