BaubleBarReviews of baublebar.com

Cheap jewelry. Will not refund. Customer service is AI only. They don’t even have a phone number. Smells like fraud.

They false advertising delivery dates by minimum - 10-14 days! Keep this in mind if you are ordering for an event or a gift. Also, the customer service personnel is awful!

After a month long wait to receive my “custom” pendant, the workmanship was terrible. It looked like a home made copy of what was pictured in their website. When I contacted service, they offered me a 10% credit on an item I paid $158 for. It was a small sterling charm, smaller than a quarter! I specifically didn’t go to Etsy because I thought this would be better quality. Avoid them for anything custom. SHOP ETSY INSTEAD. BAUBLE BAR does NOT stand by their products!

I ordered a custom necklace from this company on 11/10- to this date (11/30) I have not received my order nor I have received any information on tracking info . Based on initial purchase the item was to be received within 5-7 business days . I have written to their customer help service 4 times and not even once I received an acknowledgement . I think they are very unreliable company and you should NoT trust purchasing anything from them

Purchased a custom phone case Within 2 months, the sides started to discolor and look dirty. After cleaning it was still discolored. I reached out to them and they said “that just happens” the rubber gets color transfer and there is nothing they will do. I was hoping to just exchange for a darker color so it wouldn’t look so bad.

I would say that the jewelry photos on their website are very misleading as to what size the actual jewelry is going to be. Like the number necklaces, kinda like you mirrors in your car it says objects may appear closer in mirror well the stock photos on the humans should say that the jewelry is larger in photo then real life. They must know that they operate this way because no one is allowed to leave an actual review on their website in regards to their purchases. I do have side by side photos of the one I received verses the 2 photos on their website.

I am shocked at the price for what you get. Big dollars for very little. I am embarrassed to give this as a gift. Buyer beware!

I got a custom Mickey Mouse Cord bracelet and it is SO CHEAP. I could have gone to Michael’s and bought everything and made it more sturdy than this. It’s flimsy, the letters flip around, and the two chords (that are super thin) separate. It’s so disappointing because on sale it was $28. I will not be buying from them again!