There was a mistake with my custom necklace but Andrea was incredibly helpful and resolved the issue quickly and professionally. The customer service was outstanding, and I truly appreciate how she handled everything. I would definitely buy from BaubleBar again!
CW
Cathy W.
Love Baublebar
I love the products and so many new items are coming soon!! I recently purchased the new evil eye charm necklace. It's very sparkly. Sent customer service a question and Devin responded. Responded quickly and very friendly. Thank you Devin for Awesome customer service!!
KS
Kourtnea S.
I recently purchased a customized…
I recently purchased a customized tennis bracelet and necklace, and I couldn’t be happier with my experience. The pieces are absolutely stunning, with meticulous attention to detail, making them feel truly unique. The customization options allowed me to make them personal and meaningful, from the choice of metal to the specific design, and both the bracelet and necklace are now staples in my jewelry collection.
What made my experience even more remarkable was the outstanding customer service provided by Jamie. Unfortunately, my package was stolen in transit, which was extremely frustrating. I reached out to customer support, and Jamie was incredibly responsive, understanding, and empathetic. Jamie immediately took action, investigating the situation and ensuring I was taken care of. Within no time, arranged for a replacement of both the bracelet and the necklace, which arrived safely and beautifully packaged.
It’s rare to encounter such level of dedication and professionalism, and Jamie truly went above and beyond to turn a stressful situation into a positive one. I highly recommend this company for both the quality of their products and their exceptional customer service. Thank you, Jamie, for making this experience seamless
VM
Vicki M.
AMAZING CUSTOMER SERVICE EXPERIENCE!!!
AMAZING CUSTOMER SERVICE EXPERIENCE!!!
My Mom ordered some rings from Baublebar in 2020 for my birthday. I really liked them but kinda not my style. Reached out to customer service and they immediately issued me a credit for the full amount of the return. Then the pandemic. And the world shut down. And I was distracted with other things. Sort of forgot about my credit. Recently I was scrolling Facebook and saw the most beautiful Baublebar ad for some of their new Spring 2025 pieces. Two necklaces I HAD to have. Then I remembered I have a credit. But it’s been five years. Will they remember. Will they honor. I sent my email from 2020 to customer at Baublebar and Devin responded within minutes with a new checkout code for me to use. Order is placed. I will be patiently checking my mailbox for the next few days. Such a beautiful experience. Such beautiful pieces. Thank you Devin!!
TL
Theresa L.
Customer experience absolutley…
Customer experience absolutley excellent. Had Brittney, she responded Timely and fixed me
Issue immediately. I never mind to pay for quality products with customer service as excellent as I received with Brittney.
JM
JM
Top Notch Customer Service
Greatly appreciate Andreas help and the fabulous customer service I received when reaching out about a damaged item. She was quick to respond and sent a replacement. Highly reccomend this company
KH
K H.
Excellent Customer Service
I have purchased jewelry from BaubleBar for my daughter multiple times and have never been disappointed. She really likes the variety and the quality and the pieces go well with a professional wardrobe. My latest contact with BaubleBar was with the customer service department; the responsiveness was outstanding. It is rare these days to actually get customer service representatives who truly care. I cannot speak highly enough of the prompt replies I got from Kara and from Tiffany. It speaks volumes about a company when they treat they customers with courtesy.
MA
Maya
Baublebar
Great jewelry! It is all very cute and I am satisfied with my purchase. When I stumbled upon an issue, I reached out and Tiffany emailed me back quickly! She was able to assist with my problem and resolved it immediately. Wonderful team and will be doing business again because of how wonderful Tiffany was!