Batteries Plus BulbsReviews of batteriesplus.com

was there to replace the battery in my Dell Lap top, A latitude. I got the battery installed promptly in less time than they gave me, 1 hr they said. I took the lap top home and plugged it in to recharge the battery. After a few hrs of charging it showed zero charge! I got on line and checked battery issues. I ended up taking the laptop apart and taking the battery out after watching a You Tube video... it was easy... took the batter out, reinstalled it and made sure all was connected properly... it started charging again and showed the power cord in the Bios. Cost was 150.00! The betteries go for 25-30 dollars on line... I should have just ordered a battery for it and installed it myself and saved over 100.00 dollars! Talk about a rip off! I doubt I will go back there for anything as the prices are outrageous. Then I had to disassemble my laptop at home to fix what they were supposed to have fixed for 150.00!

Update on Batteries Plus I've probably called and emailed 20 times. I am in customer service myself and this is NOT acceptable!

DON’T BUY FROM THIS COMPANY THEY DON’T HONOR THEIR WARRANTY! I purchased 1 of there most expensive battery suggested by them for my boat and it has a 48 month free replacement. After 2 years it quit charging. I returned it for the replacement and they told me they couldn’t cover it because these batteries don’t break that I must of done something wrong

BATTERIES PLUS WARRANTY IS A SCAM. They say your battery is warranted for two years but when you bring it back in 9 months dead they refuse to replace it because it’s too dead and it must be user abuse. Of course they don’t tell you of this “policy” when you are purchasing their overpriced battery thinking it has a two year warranty. Go to Auto Zone, Walmart or Interstate Battery instead, they all honor their warranty.

Says every store has stock of certain battery, and they never, ever do in store. Its stupid, and the shipping times are awful.

I got my iPhone battery replaced at the JohnsonCity store witch is fine. The clearly insisted the needed my password to test it. A couple of weeks later a purchase was made at the Apple Store for 250.00$ when I investigated they would not reverse the charges claiming it was made from my phone Coincidence. I don’t think so beware and don’t give your pass word. Another attempt was made a few weeks later for 145$

I purchased a X2 SLI48AGMDP Battery for my 2018 Acura TLX 2 years ago and it failed on December 23rd, 2024. I took it back to the local store and the manager [KG, 757-548-5800] told me that they would test it. I was told a few days later it tested fine. It just left me stranded again on Feb 3rd, 2025. This time I tested the battery when I removed it from the car, and it read 11.9vdc. A couple of days later at the store it only read 6.1vdc [obviously an internal short]. Well, I called back today [they couldn't be bothered to call me] and was told that the Battery was charged up and tests just fine. I will be picking it up to turn into NAPA as a Core as they do offer excellent customer service.

They will say your battery has a warranty, but when push comes to shove, it doesn’t. They will not stand behind their products, even as expensive as they are. They told me to call customer service to get help with my problem after it wasn’t resolved—a battery in warranty that keeps dying—and were just as dismissive on the phone as they were in person. My battery has died since I got it and they don’t seem to care. They “tested” it, said it was fine, and it still died when I put it back in my car. They wanted to keep my battery even longer than the two days it was already there. Are you kidding?