Batteries Plus BulbsReviews of batteriesplus.com

Easy enough to help me get a replacement battery for my calculator $43. Just double the price of everywhere else. Found some on ebay and amazon for $18 but needed it right away. I also check for the price for a key fob. $95 from Autozone, $123 from the dealership, and $160 from them. They were significantly more expensive than the dealership, which I find ridiculous. The store will work in a bind, but I will not be a returning customer due to their outrageous prices.

I needed a replacement battery for my UPS and I found it was available at a local Batteries Plus Bulbs. So I ordered it from their website that clearly states: "To take advantage of curbside pickup, simply place your order online and select “Pick up in store” during checkout. When you receive the email indicating that your order is ready, call your store to confirm their hours, and then let them know you’d like your order to be brought out to you. It’s that easy!". After ordering I received a confirmation email that stated: "If you prefer curbside pickup, please call the store upon arrival and we'll walk your order out to you." So I drove to the store, called as directed and was told there was only one person in the store and he could not bring it out. So I asked that it be left inside the door and I would pick it up. Then I was told, no I had to sign the charge slip. I responded that will not happen, please just cancel the order - then I was told I needed to come in to sign the cancel order - REALLY! Next day I called the corporate office - Customer care - they responded corporate takes no responsibility for the email they sent or how the franchisee operates. Also corporate has no ability to cancel or refund orders. This is what happened to me at this particular store. I won't be supporting this company any longer. BTW I ordered a replacement for $17 less from Amazon - it will arrive tomorrow. Normally I have no issue paying more to support a local business who I can depend on for warranty service - but based on this experience I don't believe Batteries Plus Bulbs is a company I can trust at all.

18 months ago I bought a X2 power battery $40 for my Note4. Now it's swelling up real bad. I don't use the phone that much, I'm retired. I called about the life time warranty and was told I was out of luck. These batteries must be made FOR batteries plus because no one else sells them.

I purchased a brand new car battery at battery & bulbs. It still needed to be jump started. I had it checked out at different places but didn't find anything wrong. So I took my vehicle to my car dealership ant they told me the battery had a bad cell so there are times when it will show a full charge. The next day my vehicle needed another jump start ( about the 6th time) So I just decided to buy another battery. I took the old battery back to batteries & bulbs ( That is still under warranty ! ) and they refused a refund because they couldn't find anything wrong with it. Be careful hope they don't try reselling this battery at the west st paul store. Staff was friendly about though. P.S my car is now starting up fine now !

Location:Tanglewood in Roanoke, VA I am no stranger to Batteries Plus. It is my go to store for the main reason being employees like "Dave." During this Pandemic, I hate to shop anywhere that it is not an emergency, but the power in my cell phone was almost nothing. Dave took my cell phone, replaced the battery and called me when he was done. I so appreciated him working and being so accommodating and efficient. Thank you for your service and retaining employees like Dave!

I was practically run off the freeway this morning by a driver of Batteries + Bulbs. The driver apparently didn't like that I was as close as I was behind him on the ramp. When trying to enter the freeway he snatched his van over in my lane causing me to get out of the lane I was currently driving in. He then forced me out of another lane to intimidate me because he had a van. Thank goodness the traffic was extremely light due to the Coronovirus. I didn't even have time to look to see if I was clear to go to the next lane in fear of having my car torn up and getting killed or injured. What type of employee is this driving around representing this company??

First I visited the Appleton Wisconsin East store. My iphone power connector wasn’t working. I think it was Corey took it behind the counter and managed to get whatever was stuck in the connector out and or it works great. He didn’t even charge me!

Wish I too could give this Company Zero stars. Had a need for a motorcycle style battery. I had purchased all my LED lighting recently (over $500.00 worth) so went there for this battery. I told them the requirements needed and the guy said he knew just what I needed. After spending my $60.00 found that this was NOT the right type needed. Went back and got the 14 Day return policy spill and couldn't do anything. Called the corp office and was sent to voice mail. Never heard back. Guess I'm the fool. Never again. Customer service is dead.