Bass Pro ShopsReviews of basspro.com

Janky site. Can't add product to cart though all specs were selected. Tried two different browsers. What a joke!

They lied in the description. All done. Depended on honesty and got screwed.

They were advertising promotional discounts for a vortex lvpo if you got their card. This was all online. I got their card and finished checking out the lvpo. I got my thanks for your purchase email, but then the next day they canceled my order and told me to go kick rocks. Took a hit to my credit for nothing. I will never shop here again.

Awful customers service. I ordered something online. When I received an email confirming my address, I noticed the address was incorrect. I called them and the person at Bass pro told me to call Fed Ex to have it corrected. She said there was nothing they could do. Called Fed ex and they said they can't do it, rather Bass pro has to contact them and that they should know this, it's standard procedure. Called Bass Pro back and they said there is nothing they can do. I just have to wait for the shipment and when I don't get it,it "should be returned" to their Fed ex location. I asked them to cancel the order because part of the order wasn't shipped yet and they said they couldn't. Terrible, horrible service. Never again will I order or buy from them.

They sell the boots but when you need bootlaces they don't carry them. It's also interesting that only some of the staff know anything about anything.

Never buy a boat from Bass Pro bought a brand new nitro rigged had nothing but problem with trolling motor took it back three times within the two years each time it went back. They had the damn boat for 6 to 7 weeks and the three a total of three times has been in there. They’ve had my boat about 15 to 16 weeks and still hasn’t solved the issue with just ghost trolling motor When you call they never answer the phone. They tell you they’re gonna call you back. They never call you back. I’ll never buy another boat from Bass Pro and I recommend nobody else either.

I've been buying here for years! Always got service and quality products

Bass Pro at 3600 South Lindbergh Blvd Sunset Hills, MO 63127 Arrived @ this store at 5:30pm I have been to this particular Bass Pro several times. The individuals behind the gun counter are beyond rude and unhelpful. When it first happens, you think it's just a one off and you just let it go, but when it happens every single time, you go there and every time you go there it's a different employee you then realize that these people in this department could care less about doing their job or to help you in anyway and now it falls on management. I just went to this store again which is 2.5 hours away from my house on 11/2/2025. They have the attitude as if Bass Pro are the only ones in America who sells guns and you are a peasant and I'll get to you in their time or even if they do help at all. Even though you have logged in and there are 4 or 5 employees behind the counter doing absolutely nothing. They will avoid you like the plague and literally try not to make eye contact with you, so they don't have to help you. Yesterday topped the cake though! Their logging inline system was down, and I couldn't log in. Me and my girlfriend was standing at the counter and 3 of the men were talking about one of their stories and totally ignoring any and all customers. One of the men was doing everything he could to not make eye contact. There was another employee who walked out from the back and walked out past the counter onto the floor. This employee didn't care to stop and ask if we needed anything either. instead, I stopped him and told him that their logging in line system wasn't working and I needed help. This employee must have been their boss because as soon as he turned around to confront one of those men then two of the men asked if I needed something. To make a very long story short and not having to write a book. I wound up not buying anything. My whole intent for coming in there was to purchase this one particular gun. I am beyond livid how these people in this Bass Pro shop treat customers. I will never again in my lifetime go to this particular store again and might not ever go to a Bass Pro shop ever again. My voice is just one voice, but I will do everything in my power to make my voice heard and go onto every single internet review web page I can write a review and write a review. I will also tell everyone I know about my experiences with Bass Pro. The word of mouth can either be your best advertisement or your worst. Even though Bass Pro shops prices are very overpriced I still went to this store and many others. I will now save my money and shop somewhere else. Bass Pro has just gotten too big, and they don't care about the customer anymore.