Bass Pro ShopsReviews of basspro.com

Ordered the stradic CI 4 online this morning and order was processed. Just got an email 5 hours later that it got cancelled. Like wow. Don't have a sale if you're not going let customers know sooner.

Boat center basically lied to me about when I would be able to receive motor so they wouldn't loose out on a sell...very frustrating and has lost all respect and business from me

Website is flukey, Lots of errors, even after clicking 'pay'. Products aren't in stock as advertised, which they notify you after placing the hold on your card. Won't shop there again. Real shame that they killed Cabela's for this....

I ordered some fishing line for a memorial day trip. Paid expedited shipping and the line didn't get here on time, the problem was not the shipping company. Basspro took their sweet time to process the order, this company is crap and I will never purchase anything from them again.... I'll take my business over to Academy Sports instead

I recently tried to make a big purchase for a special!! trip 3 weeks out and I spent 4hrs navigating serious lag and having to rescroll and dodge pop ups. Finally got everything I needed, went to checkout, filled in all of my stuff and got an error. My husband and I tried two different bank cards of our that are 100% good and valid! still error. even called my bank to be certain. sent an email. got some bs covid response. simple online stuff that could be handled 100% online so I don't understand how covid is that big of an excuse to process payment for an order...guess basspro doesn't want customers to spend 400+bucks at their store.

This is a good place to buy some hunting and fishing equipment since even beginners can get good pieces of advice and make a suitable choice. Soon I'm gonna have my first fishing experience so I'm glad I bought the missing stuff here.

Absolutely LIVID right now. Just drove an hour to get out here, then waited an hour and fifteen minutes in the sun, only to find out that I need to have my passport AND drivers license to get my rifle. Not that the multiple employees working around the line could have mentioned that before I stood there the whole damn time, because IT DIDN'T SAY ANYTHING ABOUT BRINGING MY PASSPORT IN THE CHECKLIST PROVIDED BY BASS! This is the last straw in trying to get a rifle from this store. Since I started trying to handle this over two weeks ago, I've dealt with unhelpful and rude people when calling the store, trying to get the important info JUST LIKE THIS, multiple orders cancelled after they'd been confirmed and marked as "processing", slow shipping (somewhat understandable), and now this. I give up, Bass, this has been one off the WORST buying experiences I've had, and there's been some real $h!t shows... You've lost a customer and gained a negative review everywhere I can leave one.

Ordered a Primos Jellyhead shotgun choke on 4/22/20 from website, which indicated “In Stock” status. Received an email within an hour confirming receipt of order and that it was being processed. Have now received FOUR emails indicating the order has been “delayed” until 5/27/20 or later. HORRIBLE customer service. Johnny Morris should be ashamed.