The world's most exciting sporting goods available online. Truly everything an outdoor sportsman could dream of online. World's largest fishing and hunting departments ... choose from thousands of different lures, name brand rods and reels and every fishing accessory imaginable for bass, trout, saltwater trophies or what ever your fishing adventure requires. Large selections of hunting gear includes name brand products, rifles, handguns, black powder arms, bows, treestands and accessories. Complete offerings of name brand camping, climbing and athletic equipment, as well as huge assortments of men's and ladies' outdoor sportswear.
Bass Pro Shops (basspro.com) has 379 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Also known as
basspro.com
Website
basspro.com
Category
Fishing & Hunting
Listed on Five Star Index
2026
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Most recent review: October 2026.
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Every time I go into bass pro I am always asked about a credit card. I can't even just look without being asked about their credit cards. I don't need a another credit card and don't want one especially if I am going to be asked on a consistent basis. All it is a way for the corporation to make more money. One employee said they don't even earn any extra commission or bonus for getting a referral. That tells me they don't compensate thier employees very well. Things like this make me want to spend my hard earned money elsewhere.
JM
Jon M.
Doesn’t even deserve one star
Doesn’t even deserve one star. Bought a metal detector online $1600. I tried to return it to the store… They wouldn’t take it. Because it is been payed for with Pay Pal. I had to ship it back and they can’t even confirm that they received it at the warehouse. It’s been almost a month. Should have just taken it back at the store. Then figure out a way to get me the money. This is just lousy business. I won’t buy anything again from bass pro. I suggest you don’t either.
FC
Former C.
Firearm Purchase / Ban
First off, I (use) to love going to Bass Pro and would support them in their firearm department at much as I could, even though their prices are higher, and their purchase process is beyond ridiculous and they require about 2 dozen employees to review the paperwork.
However, I recently tried to purchase a pistol (as I've done numerous times) and misread one of the two new questions the wonderful AFT added to the form earlier this year. Because of this, I was denied the purchase, understandably. The problem I discovered is that apparently it is store policy that if you answer a question wrong on the application (regardless of the reason, even if it was an accident), you are banned for LIFE from purchasing firearms at ANY Bass Pro or Cabela locations. The only way to get this changed/reversed is to get legal counsel. Is this not the most absurd thing you've ever heard in your life?
Not a come back tomorrow and try again, or you're temporarily suspended for firearm purchases for X weeks. Nope, you're banned for life for a simple mistake, unless you want to pay thousands for legal counsel.
Bass Pro was one of the last stores I truly supported in this age of wokenness. However, after their ridiculous policies, I can't support them any longer in any department. I hope they fail and sink like the rest of them.
For those that do shop here, I would recommend shopping elsewhere and supporting other FFL's, ones who care and support law abiding citizens, will work with you, and not treat you like a career criminal because of a simple mistake.
MH
Mark H.
Had about $200 in clothing purchases
Had about $200 in clothing purchases. Came to a long line not moving for a long while, one check out in Richfield, WI store. Asked the sunglass guy near his register that another line should be opened up. His response, he's in his assigned spot. I set my clothes down and said AMAZON is quicker and friendlier. I left. The guy in front of me took my cue and left too, telling his young son, we can get this at Fleet Farm, this is ridiculous. When do you add enough help to accommodate being quicker than me going to order on AMAZON, it just send a bad message and experience for me not to want to shop in store, except from time-to-time to touch and feel something and order it on-line, because it is quicker.
RO
Robert
The boat department has only on good Salesmen
The boat department had only one good sale person he new boats answer my question help me to pick the right boat. The boat manager is a person who know nothing about boats his name is Al Lopez do not deal with him. Ask for Dan Moment he has the experience in boating business.
The store is located in Bass Pro in San Antonio Texas, t
DO
Donald
I tried to purchase a handgun online…
I tried to purchase a handgun online and only got one e-mail response that directed me to call the gun counter which after several calls they never answered
GU
GunnyBill
I smell a rat at the gun counter
Saw a modestly priced handgun which BPS website claimed was available at my nearest store in Rancho Cucamonga, CA. That’s still 70 miles away but I thought I’d go for it.
Got there 9am when the store opened and was second in line at the gun counter. Was approached by 2 employees trying to sell me on the BPS credit card but one showed me how to scan in for my place in line. So I wait. And wait. Another customer asks me if I’m in line and I show him how to scan in like I did. He then wanders up to the other end of the counter and gets served. I’m a patient guy but this happens TWICE before someone asks me (like it’s an imposition) if I’m in line and need assistance.
I finally get to inquire about the handgun and am told, yes, they have one, but it’s on hold for a customer who called the previous evening. On hold?! So why is it still showing as AVAILABLE in store? Also, has the customer paid for it?? Apparently not as that option isn’t available on their site. So I’m there ready to pay and start the paperwork but they’re holding it for someone who may or may not show up to buy it later that day? I smell a rat. Ever wonder why the handguns you want are always out of stock? Makes you wonder if these places aren’t giving their pals or even themselves choice of the best products and leaving us to scavenge what’s left. Forget it. I’ll shop elsewhere.
FR
Fred
Only want an exchange, not a refund
I purchased rod holders and bases to fit the new boat I purchased At Bass Pro Shops. The bases fit the new boat. The rod holders do not fit the bases that came in the same order at the same time. The person that packaged the order did not reach out to me at the phone number or email that I provided to see if the order was correct.
Now Bass Pro wants me to pay for return shipping, and to insure the package. I would either have to trust Bass Pro to let me know if they actually got the return or also pay for a return signature. The Bass Pro rep stated that it was not possible to exchange an online order, I could only get a refund if I jump through the hoops. I was also told she had no way of knowing what rod holders would fit the base.
Bass Pro says they did not know that the rod holder and base in the same order were meant to be used together.