Bass Pro ShopsReviews of basspro.com

Never even think about buying a boat here. Every word out of there mouth is a lie. Deceptive pricing followed by incentive's that are never received. They continue to sell your boat while it awaits detailing after you pay for it. They set up another buyer for the boat you paid for and then gouge you at closing with lies amounting to several thousand in losses. They don't blink when you cancel, because that is what they wanted. They sold your boat to someone else for more, then betray you off for pennies. Every word everyone spoke in Hampton, VA -Joe, Jessica (Ally) were blatant manipulations and lies. All of this is orchestrated in tandem with the sales manager and store manager, they are all in on it. They refund you without hesitation for an entire boat you paid for because they can sell it to someone else for more.

Worst place on the planet to buy a firearm. Takes 3 or 4 hrs to get to the point of background check. I've gone there 3hrs after being notified that my firearm is in only to be told it's on the truck but unable to start the process of procurement. They claim a "higher standard" and then take up to 5hrs to allow you out the door with your purchase. Each step requires a manager to ok it and they take an hour to show up and there are a dozen steps. Sorry but not worth it to save $50 or $75. Three times I've purchased there. Never will I endure that place again. Horror show from start to finish. Gainesville Florida Bass Pro Shop is the worst place to purchase a firearm. There are a few great employees and a dozen morons. I've purchased at Shooters World and they have a high standard, and it takes less than half an hour before the background check. Never again! The end!

Tuesday afternoon walked into bass pro shop Tacoma, WA at 1:10pm. By 1:30pm was notified by license plate number that my vehicle had been vandalized and theft of items occurred. Lost $3000 of fishing gear and now will have to replace window that was shattered to gain entrance to vehicle. Police officer said that this was a near daily occurrence. No help from store cleaning up glass. Asked for a call from manager regarding any video surveillance and he finally called back 48 hours later subsequent to leaving 3 messages. Not impressed with his unprofessionalism. Will perhaps shop online but will NEVER shop in person at this business

I HAVE BEEN TRYING TO REACH SOMEONE IN THE STORE, FOR THE LAST 5 DAYS, IN ALL DEPARTMENT, NO ONE ANSWER THE PHONES OR OPERATOR, THIS IS A JOKE, DID THEY PERMANENTLY CLOSED IT DOORS. THE FCC HAS BEEN NOTIFIED THE CITY OF Rancho Cucamonga, CA, IN CITY HALL HAS BEEN NOTIFIED... AS OF MARCH 15TH, 2024

Bass Pro Ship to store is a joke. No tracking, no one can give status on order other than it's shipped. But I was told it might take a month.

Every single time I want to login to my account I have to reset my password. Instead of just emailing you a password reset email they will annoyingly want to email you a code that never arrives causing me to have to call because their chat window does not open in order to be able to use it. I have had to call many times to reset my password. After one of these times one of the reps maliciously changed my mailing address. I can't change my address because I can't even get into my account as well as the fact that I just had something delivered to my address so that only leaves a rep to manually change it. Unless it literally changed by itself which I highly doubt. The reps are nice at first and then become rude and act like you are the problem when it's their problem. I don't need to verify my mailing address for my account, email will suffice. They could just fic the issue their website is having rather then making people call all the time. The only plus is being able to talk to people that do not have thick accents that make it so I cannot understand anything they say.

The worst experience trying to pick up a handgun at the hunting department the wait time for your name to be called to the counter is a joke & once you’re called be ready to wait another 2 to 3 hours if you’re lucky to be able to walk out with your firearm,I will never buy another firearm from them as long as live

I ordered two firearms online and had them available for pickup at the Glendale, AZ store. Order W216420031. I scheduled my pickup time for 1100 hours today. When I was called to the counter I showed my Arizona drivers license, my creds and MY current water bill from the City of Phoenix government. They asked if the address on my DL was correct and I told them it was my mailing address as my residence address is redacted. They told me they could not sell the firearms without me having my residence address on my license as that was an ATF “rule”. I told him I could have lied and said the PO Box was my residence, but I didn’t need to. I told them that was not a federal law and he insisted it was a “rule” and didn’t want to get in trouble. He refunded the amount (which is still pending) and I left without any purchase. The instructions on page 5 of the ATF 4473, question 18b, “Supplemental Documentation” clearly states that other documents such as the City government water bill are acceptable, according to the law. I’m not aware on any hidden ATF “rules” and I have not had any issues prior to this. Their own website allows the ATF exception, but links can't be posted here. It says: "Please note – if the address on your government-issued photo identification does not match your current residential address you will be required to provide a second form of government-issued documentation with your current physical address for verification (such as a vehicle registration, voter ID card, Concealed Cary Permit, hunting license, etc.)"