BaseusBaseus stands for “Based on Users”, a consumer electronics brand creating seamlessly practical and aesthetic products, that integrate design, research and development, production, and sales.Our product catalog covers chargers, audio, lights, home appliances, car accessories, phone protectors, and more, catering to the authentic demand of over 300 million users worldwide.
Baseus (baseus.com) has 310 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent
Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
310 approved reviews, newest moderated first
ciel I.
Beautiful ear buds which stay in place whille I work out. the design is elegant and so easy. I'm not very savvy with electronics, but it was easy to connect to blue tooth and the sound is amazing. I can hear music while still hearing birdsong and runners behind me .
Tuba H.
I ordered AirPods based on an ad, only received a defective product. When I reached out to customer support for assistance, I was met with rude and unprofessional behavior. Not only did the AirPods not work, but the support team also treated me poorly, using disrespectful language and failing to resolve my issue. This experience was frustrating and disappointing. I will not be purchasing from baseuspak.com company again. We don't have extra money to spent on useless products.
Marc
The power bank and cord were perfect for a gift and they arrived quickly. Highly recommended!
David H.
I haven't received my order
Danny F.
Package arrived damage, left earmuff is very loose, built quality seems to be very good, but the fit and design doesn't feel good on head. Sound quality is great.
WestCoast
Baseus did not honor manufacture warranty on two of my purchases. They give excuses "purchased from a third-party online store" or "please contact the platform". It's called manufacture warranty!
Andy R.
My original package was stolen, requiring extensive email correspondence. Baseus replaced it free of charge. They responded within their promised 24-hour window and were caring and communicative throughout the process. I purchased the Baseus Eli Sport 1 earbuds and have been very satisfied with them. They're a great product. from my personal experience.
Derrick P.
My thing is it’s probably not the company but it’s how they run everything if somebody online order something they should let this person know. Let that person know what day is coming in or if it’s gonna be a delay or something they don’t reach out and say oh yeah, it’s gonna be another week. I’ve been waiting almost 3 weeks For a package and then when I finally get my package, they didn’t never let me know when the package was coming to the last minute, so I’m not mad at the company I’m just mad at the procedure or how they want running everything.