BaseusReviews of baseus.com

Unable to download the app. “Unable to establish secure connection.” Message when scanning the QR code. And unable to find Eli 1Sport download on website.

The products are excellent and the customer service representatives are friendly and helpful. The product supports on the website and the app are poor: the translations into English are clumsy and inaccurate, there are no product manuals with clear explanations, and the "how-to" pages are poorly designed and do not convey the necessary information. Again, though, the customer service reps are very helpful and if you have product issues, email them and ignore the webpage and app.

This product works great. Only reason there isn't 5 stars is because I've used it only once. It took me months to have the time to try it out.

ძალიან კარგი პოვერ ბანკია, იდეალურია სამოგზაუროთ.

I had to ask for a return label 10 times and still havn't gotten it.

Hello, I placed my order on May 20th, 2025. I would like to rate the ear buds, but I have not received them yet.

Everything arrived promptly and worked well except for one PicoGo battery pack. Two worked great, one wouldn’t wirelessly charge a phone. Baseus customer service was easy to work with a provided a functional replacement.

I got a pair of the Bowie Bluetooth earbuds. Got them promptly and am really enjoying using them as they sit comfortably over my ear and allow me to hear my surroundings. How could I go wrong with something called Bowie! Anyway, decided to get a pair for my husband. Unfortunately this pair I never received. Customer service asked me to check around the door and with neighbors and then to give it a few more days. But when I got back to turn with still no package they promptly sent a new pair. Great and very respectful service.