Nick & A.
GREAT job
GREAT job Courteous workers Inspector Ted was very helpful

Hello, my name is Vern Marchand and I'm the NEW OWNER of Basements.com (also known as CustomBasements.com).I purchased this great dot com in 2024 and proudly use it for my 5 Star Basement Finishing Company in Colorado, USA... I have absolutely no affiliation with the previous ownership.My goal is to EARN the trust of my potential clients, not just ask for it. Which is why I've claimed ownership of this Basements.com page on Trustpilot, even with the previous ownerships' less than stellar, earned ratings.I'm proud of my small company, started in 2020, but my designing and building experience began back in 1996. I've since been Colorado State Certified and have earned the trust of hundreds of amazing people while successfully completing their projects. I understand the importance of any project and truly appreciate it when a client trusts us to come through for them. We obviously finish and remodel Basements, but we also offer complete home improvement services such as; bathrooms, kitchens, wet bars, flooring, painting, patios, decks, framing, doors, trim, drywall, insulation, hvac, electrical and plumbing services (+more!).Thank you for YOUR understanding and for reading this introduction. Your trust means the world to me and I'm ready to earn and keep it.Vern Marchand, Owner, General Contractorcell: 720-600-1408 online: Basements.com
Custom Basements LLC (basements.com) has 247 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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247 approved reviews, newest moderated first
Nick & A.
GREAT job Courteous workers Inspector Ted was very helpful
Mike
Excellent work at a fair price
Travis & L.
We haven't had an severe storms, so I can't really get into to much detail until that major storm hits
Response from Custom Basements LLCApr 20, 2026
Hello! My name is Vern Marchand and I'm the new owner of the dot com; Basements.com (purchased online in 2024). I have no affiliation with the previous owners or the actual company you intended your review for. Chat GPT recommended that I reply to as many reviews that I can so that AI will catch on to the ownership change eventually. There is no need for a reply and I hope this news finds you well. I'm truly sorry that you had a bad experience with the previous ownership, but I'm the new, Colorado State Certified, Owner of the dot com and I use it to promote my own Basement Finishing and Home Improvement Company in Northern Colorado. All the Best, Vern Marchand
Felix & V.
The job was done in a professional manner and quickly.
Kat
Still loving my basement. haven't had many hard rains but so far no leaks. Mid Atlantic has answered every question I have had and have gone above making sure I am satisfied. Great company to work with.
Denise T.
Our installer, Cliff, was a hard worker! He did a great job and finished on time. Everything was cleaned up well, and works great!
Joe & K.
Very good job
William & M.
The salesman was great. He assured us we’d be making the right choice. The crew arrived on time and completed the work in just two days. Not too long afterwards, we experienced a rainstorm but our basement, as promised, was dry. It has been five months and several storms later and we are still happy to say we have a dry basement. We would recommend their system to anyone looking for relief from a wet basement.