Fran & T.
Did a good initial installation.When a …
Did a good initial installation.When a problem occurred they fixed it in a timely manner.Would recommend them to potential accounts.

Hello, my name is Vern Marchand and I'm the NEW OWNER of Basements.com (also known as CustomBasements.com).I purchased this great dot com in 2024 and proudly use it for my 5 Star Basement Finishing Company in Colorado, USA... I have absolutely no affiliation with the previous ownership.My goal is to EARN the trust of my potential clients, not just ask for it. Which is why I've claimed ownership of this Basements.com page on Trustpilot, even with the previous ownerships' less than stellar, earned ratings.I'm proud of my small company, started in 2020, but my designing and building experience began back in 1996. I've since been Colorado State Certified and have earned the trust of hundreds of amazing people while successfully completing their projects. I understand the importance of any project and truly appreciate it when a client trusts us to come through for them. We obviously finish and remodel Basements, but we also offer complete home improvement services such as; bathrooms, kitchens, wet bars, flooring, painting, patios, decks, framing, doors, trim, drywall, insulation, hvac, electrical and plumbing services (+more!).Thank you for YOUR understanding and for reading this introduction. Your trust means the world to me and I'm ready to earn and keep it.Vern Marchand, Owner, General Contractorcell: 720-600-1408 online: Basements.com
Custom Basements LLC (basements.com) has 247 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Contractors & Consultants · Aurora, Colorado
Excellent

Contractors & Consultants · Littleton, Colorado
Excellent

Contractors & Consultants · Colorado Springs, Colorado
Excellent

Contractors & Consultants · Arvada, Colorado
New
247 approved reviews, newest moderated first
Fran & T.
Did a good initial installation.When a problem occurred they fixed it in a timely manner.Would recommend them to potential accounts.
Upstate N.
Did what they said they were going to do. Basements dry for the first time in forever. Lose a star because they are way more expensive than the competition but I bought it for the warranty. No one touches that.
Carmenza & B.
The job was well done. However, the company had no interest in answering a simple question after the job was complete. Also, referral gift that was promised was never paid to the person that referred us to your company.
Jason & D.
A little pricey but worth it. Great work and full confidence in their work. Also, they exceeded the projected timeline. The only thing is that they are a little pricey (and a little salesy to close the deal) but if you are ok with those things, then its worth it.
Frank & D.
The system is working overtime at our house. These weeks of rain on and off has kept our basement system busy.
Burt & S.
Excellent prompt service
B B.
Overzealeous in selling of their waterproofing. Dissatisfied with the installation of the plastic in my crawl space and they were unable to install vent cover seals from the outside, so I have no vent covers! The project was overpriced!
Barbara
The crew was unaware of the inability to run the piping through to the back yard, but did run it out to the front. The piping is very visible and not particularly attractive but it is what it is. Seems to be working fine. Also they were a little sloppy and splashed "cement" on my cellar door which is now hardened. Overall as far as I could tell they did a good job except for the aforementioned item.