Arthur & S.
We found that they completed the job in…
We found that they completed the job in an expedient and professional manner. When a minor problem arrived, they promptly came out and fixed it.

Hello, my name is Vern Marchand and I'm the NEW OWNER of Basements.com (also known as CustomBasements.com).I purchased this great dot com in 2024 and proudly use it for my 5 Star Basement Finishing Company in Colorado, USA... I have absolutely no affiliation with the previous ownership.My goal is to EARN the trust of my potential clients, not just ask for it. Which is why I've claimed ownership of this Basements.com page on Trustpilot, even with the previous ownerships' less than stellar, earned ratings.I'm proud of my small company, started in 2020, but my designing and building experience began back in 1996. I've since been Colorado State Certified and have earned the trust of hundreds of amazing people while successfully completing their projects. I understand the importance of any project and truly appreciate it when a client trusts us to come through for them. We obviously finish and remodel Basements, but we also offer complete home improvement services such as; bathrooms, kitchens, wet bars, flooring, painting, patios, decks, framing, doors, trim, drywall, insulation, hvac, electrical and plumbing services (+more!).Thank you for YOUR understanding and for reading this introduction. Your trust means the world to me and I'm ready to earn and keep it.Vern Marchand, Owner, General Contractorcell: 720-600-1408 online: Basements.com
Custom Basements LLC (basements.com) has 247 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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247 approved reviews, newest moderated first
Arthur & S.
We found that they completed the job in an expedient and professional manner. When a minor problem arrived, they promptly came out and fixed it.
C W.
Good warranty, supported Radon basement, did warranty work. Pricey & pressure sell but in the end best move I made. Was able to get a quick slot in schedule and the workers did it all in one day. A year later all holding up well.
Javier
I had them come in and take care of my basement. It has been over five years and we still have a dry basement. Prior to having Mid-Atlantic Waterproofing waterproof our basement it was always, damp and you had that smell of mold. We are very happy with the results.
Donna
5 stars my basement is DRY, no moisture or condensation or dampness, even with all the rain we have had. So happy we did it when we did. I am still amazed at how hard the men worked. We had minimal cleanup and now to begin the family room.
Merlin & T.
one of the best work crews I've ever seen would have them do my work anytime
Lex & T.
The lack of follow up was the only knock I had. But being in the customer service environment I believe that to be a big knock. A system should be in place to keep the homeowner in lock step with the process.
Scott & C.
Overall pleased with service. No water in basement so far post 3 months. Took longer than quoted and back porch was ruined from concrete footprints but will repaint hopefully this spring/summer. The workers were very respectful and mindful of my cats as they were coming and going.
Robert and Robin S.
The work was done efficiently. They didnt leave a mess for me to clean up. The best part was that during this wet rainy year, I didn't get any water in my basement. It was the best investment.