BaselaneReviews of baselane.com

Elias took the time needed to address my concerns and set my account up for me. He deserves a raise!

I love it because Baselane reminds the tenants it’s time to pay and then Baselane inform the landlord that the tenant paid already. Also Baselane inform the landlord that the rent was already transferred to my external account. I still have to learn about the other program Of Baselane

Had an issue with my baselane debit card. Elias quickly helped order aand expedite a new card. Thank you, Elias!

Relatively hassle free.

Salwa was very helpful in getting my account setup for a new tenant. Thank you Baselane for a great product!

I needed a PDF receipt of my rent payment that I made through Baselane. I explained my situation to the customer service department, and I received a prompt reply. The agent was very friendly and resolved my issue quickly. I am satisfied with the outcome of this experience. Baselane seems to be a solid company that provides a valuable service facilitating rent payments and other related things. They seem to be growing, and I hope they are working on improving their website to allow users to obtain PDF receipts of transactions without asking for customer service assistance.

Easy to work with and great customer service. Baselane has been a game changer for me as a first time landlord, and helped simplify my job with their features. Customer service is also very responsive and helpful, explaining how to do things and also processing a stop payment on a check in a timely manner.

I am very happy with the quick and professional service that I have received from Baselane support. I also feel that their pricing is more than reasonable.