BaselaneBaselane is banking and bookkeeping that removes the mental overhead of managing finances for multi-property owners.Our goal is to support your rental business with tailored financial services, automated tools, and actionable data to save time, increase returns, and grow their rental investment portfolios.
Baselane (baselane.com) has 508 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Internet & Software · New York, New York
Excellent
Internet & Software · Flushing, New York
Excellent
Internet & Software · brooklyn, New York
Excellent
Internet & Software · Yonker, New York
Excellent
508 approved reviews, newest moderated first
S. J.
Mona and Zahraa both reassured me that they were making every effort to resolve an issue we had with the opening of 2 of our 3 new bank accounts. As a result, we are now able to fund our accounts and start operating smoothly. Thanks, again!
JACQUELINE C.
The representative was friendly, provided great customer service and was professional. She went the extra mile and provided me additional information via email.
Thomas
Baselane customer service is great. I received a response quickly. The issue I had was resolved in a timely manner. I would give 5 stars if the Tenant portal was a little easier to navigate.
Vyctorya C.
They answered all my questions. Great customer service
Donzella H.
Elias was prompt in responding to my email. I felt that he was concerned about an issue that was important to me. Excellent customer service personified. I felt like I could rely on him and that matters to me. Thank you Elias for your assistance and professionalism.
Barb V.
Elias was wonderful to work with. Absolutely the best tech support I have received from ANY software provider. He was thoughtful, proactive, patient, and kind. I shared my screen with him and he guided me step by step as how to resolve an issue which Baseline AI support had told me was not an issue. He filed an incident report to correct the problem as well as one he observed during the process. Elias provided great customer service, he is very solution oriented and a great communicator . Having Elias as an employee is a real asset to Baseline!
Ilde B.
Saad was really helpful in showing me how to solve the issues that I had using App
Meng
I had a great experience with Baselane Support. I especially want to thank Aya for her help. She was responsive, patient, and very thorough in helping me resolve an issue with my tenant’s rent invoice after a lease renewal. Everything was resolved smoothly, and my tenant was able to make the payment successfully. Thank you, Aya, for the excellent support!