BaselaneReviews of baselane.com

Bassam was communicative, Ava promptly helped me to fix the problem while setting proper expectations.

The first support agent (Yassmin) did not respond to me a after a small back and forth, the only way I was able to solve my issue was to get in contact with another support agent (Mike) who worked diligently to solve my issue

I love Baselane. I have been using it for a few months now and it's been a game changer. I love that I can make a ton of accounts for different properties and trust accounting!

Baselane has really great support people. I had a problem with my phone app, and Bassam got me straightened out right away. I think that because Baselane is online only, folks think there are no real people, and customer support must be a nightmare. In fact, they respond immediately. You deal with a real person, they know your name, and they are not going to close the ticket until they hear back from you and you are good to go. And they check back in and make sure all is still good. And they want my input so that they can either fix a programming snag, or help others who may have the same problem. Baselane is good people.

Love this rental platform. It’s like a scalable ERP for the rental industry. The “magic sauce” is the seamless integration between the rental & tenant management part and the banking part. The above-average interest for Savings account deposit is nice too. The platform is very sophisticated - in addition to ontologies finely tuned for tenant/landlord/property language, there is fine-grain control via various rental management entities. I don’t use the accounting features but that’s available too. Best of all is the Baselane team. They are super helpful, super accessible and go out of their way to make things work. Rooting for Baselane success!

Yasmin was extremely professional and knowledgeable. She understood the error made by me and was able to offer a solution to help me resolve the issue without my having to ask. This is a quality that is very rare. I truly appreciated her assistance and ability to identify, understand and resolve my issue putting my mind at immediately at ease. Please let Yasmin know that she is truly appreciated. Daniel Vazquez Managing Director Tabula Rasa Holdings LLC

Zahra was above and beyond professional and courteous as well as informed and fluent in all things Baselane!

As a real estate investor and property manager, I have been using Baselane for the past 3 months after being unhappy with previous solutions. It is a game-changer! It's great to see a product really catering to the needs of the real estate community. Would highly recommend it to anyone in real estate!