Bareroots Footwear Reviews | Read Customer Reviews of bareroots-footwear.com

Bareroots Footwear Reviews | Read Customer Reviews of bareroots-footwear.com

Bareroots Footwear reviews

610 approved reviews, newest moderated first

Cathy L.
Oct 3, 2025
It’s says free exchanges but it’s not…
It’s says free exchanges but it’s not free. They sent me the wrong size. And admitted they did. But I have to pay for shipping back to them. And they won’t send u ur exchange till the shoes come back to them and they have to inspect them first. You kidding Me! They sent me the wrong size. Smh. Also the inside stitching was visible with threads everywhere. And the shipping time was horrendous.
Response from Bareroots FootwearOct 4, 2025
Hi Cathy, We’re very sorry to hear about your experience — this certainly isn’t the level of service or quality we aim to deliver. Our Free Size Swap policy allows you to receive a new pair at no expense for you. We’d like to resolve this for you as quickly as possible. Could you please email our support team at [email protected] with your order number and the subject line “Trustpilot Review – Cathy L”? This will allow us to locate your order immediately and make things right. Thank you for bringing this to our attention — we’ll make sure it’s handled properly once we hear from you. Warm regards, The Bareroots Team
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Joan
Oct 3, 2025
Love the style of shoes
Love the style of shoes! Very pretty and stylish
Response from Bareroots FootwearOct 4, 2025
Hi Joan, We’re so happy to hear you love the style of your shoes! Thank you for your kind words — “pretty and stylish” is exactly what we aim for. We really appreciate you taking the time to share your experience with Bareroots. 💛 Warm regards, The Bareroots Team
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Silvana
Oct 3, 2025
No Customer service replies
I received my order but the quality of the items wasnt what i expected, i have been trying to make a return but after many emails in 5 days trying to get return information i have not received any replies.
Response from Bareroots FootwearOct 4, 2025
Hi Silvana, We’re sorry to hear about your experience — this definitely doesn’t sound like the level of service we aim to provide. We’ve checked our system but couldn’t locate an order under your name or email, which may be why you haven’t received a response yet. Could you please email us at [email protected] with “Trustpilot review – Silvana” in the subject line, along with your order number? Our customer support team will review this as a priority and help you resolve it right away. Thank you for bringing this to our attention, The Bareroots Team
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Raquel
Oct 3, 2025
Mostly good communication
Mostly good communication, although I was still missing some information which I requested. Items took a while to arrive and now replacing with another size. Hopefully they will fit properly as they look like a good boot to have for the snow.
Response from Bareroots FootwearOct 3, 2025
Hi Raquel, Thank you for your honest feedback! We’re glad communication was helpful, but we’re sorry you were missing some of the details you requested and that delivery took longer than expected. We appreciate your patience while we got things sorted, and we truly hope the replacement pair is the perfect fit for you — especially for snowy days ahead. ❄️ Thanks again for giving us the chance to make it right, The Bareroots Team
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Mary Beth J.
Oct 3, 2025
Fun shopping experience
Easy to find shoes I was interested in. Easy to find information about making a purchase, shipping, and returns if needed. Check out process was straightforward.
Response from Bareroots FootwearOct 3, 2025
Hi Mary Beth, Thank you for your wonderful review! We’re so glad you found it easy to browse, get the information you needed, and check out without hassle. Creating a smooth and straightforward shopping experience is exactly what we aim for, so your feedback is fantastic to hear. We appreciate your support and look forward to serving you again! Best regards, Bareroots Footwear
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Angela S.
Oct 3, 2025
Quality and stylish!
A well-made, unique shoe
Response from Bareroots FootwearOct 3, 2025
Hi Angela, Thank you for your lovely review! We’re so happy to hear you find your shoes both stylish and well-made. Unique designs with lasting quality are exactly what we aim to deliver, so your feedback means a lot. We appreciate your support and hope to see you back again soon! Best regards, Bareroots Footwear
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Alice B.
Oct 3, 2025
Easy!
Easy!! Very fast and secure and I could do it from my home!
Response from Bareroots FootwearOct 3, 2025
Hi Alice, Thank you for your review! We’re so happy to hear that your experience was easy, fast, and secure — that’s exactly what we aim for. We appreciate your support and look forward to serving you again soon! Best regards, Bareroots Footwear
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Sharon B.
Oct 2, 2025
Beware - May be a scam company
08/10/2025 - Update from the company response below - I have emailed as requested, about 5 times and still no response... 100% SCAM - STAY AWAY ordered a pair of boots. They look nothing like advertised, very tacky and bad quality. So far I have tried to contact the company around 20 times to request how to return the product and no reply at all. Please do not shop with this company, it seems like a scam.
Response from Bareroots FootwearOct 3, 2025
Hi Sharon, We’re very sorry to read your review and to hear about your concerns with the boots you received. Please rest assured that we are not a scam — we are a genuine business, and we want every customer to feel supported if something goes wrong. At the moment, we haven’t been able to locate your order based on the information in your review. To help us resolve this quickly, could you please email us at [email protected] with “Trustpilot Review” in the subject line and your order number included? Once we have those details, we’ll be able to arrange a solution right away — including a full refund if that’s what you prefer. We appreciate your patience and hope to hear from you soon so we can make this right. Best regards, Amanda Bareroots Footwear
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