Bareroots FootwearReviews of bareroots-footwear.com

No hassle checkout

Easy ordering, crossing fingers on size

I have been attempting to return boots that I purchased since December 18. They were responsive for about two days and then I got no responses so earlier this week I sent in another email and the email is undeliverable. I’ve tried for multiple email addresses and nothing works. I’ve also tried calling the customer support line multiple times and I just got a voicemail saying we cannot take your call. This is ridiculous service as on the website it states 30 day return policy. No one shop here ever! What’s the point of having a customer service phone number and email if they don’t exist or they’re not gonna answer.

I just purchased a pair of boots. The website was easy to navigate & checking out was easy to follow. The entire purchase was flawless.

Easy to order what you need

Ordered boots they came in in the wrong size. It took about three weeks to a month just to arrive. I sent an email. Nobody has responded. I also put in for like to be contacted back on their website. Nobody has responded. I tried calling their number. it’s disconnected. I’m just trying to get a refund on the boots cause I do not want to wait another three weeks for a month to probably get the wrong size.

Their contact email no longer exists and bounces back and no customer service nor phone line available, they just take your money and run, do not order from them they are a scam !

After I received the shoes, I followed the Bareroots Footwear suggested break in process. However the shoes were uncomfortable and the back of the heel seemed to be made of cardboard as they bent. I reached out to inquire about their return policy and received a response within 48 hours. However, when I followed the instructions to request the return label, I did not get a response. When I attempted to follow up, I continuously received a notice saying the email address was undeliverable. I tried multiple times, even from my work email address Yet, the email address the company had emailed me from previously was no longer operational. I tried to call their number on the website but would always get an automated voice saying they are not available and the call immediately hangs up. If someone from Bareroots does read this, I would greatly appreciate a return label for a full refund of the shoes I bought. Look for the email with Order #BRF13833 in the subject line.