Barefoot SpasReviews of barefootspas.com

We were in the process of looking for a new hot tub. We went to Fredericksburg VA blow out sale. The staff was great and very knowledgeable about the tubs. We purchased one and was told delivery would be 2 to 3 weeks. I received a a call in 2 weeks to go over the where the hot tub was going. Was told they had 1 more local show and would call me back the following week to set up delivery date. I received a second call the following week with a delivery date, and was told the delivery guy would get with me on the time for delivery. We scheduled for mid morning, due to thunderstorms in the area he reached back out to me and said the crew was going to still deliver but was starting later. The day of the delivery, the crew reached out and gave us an estimate time. They showed up, unloaded the tub and placed it where we wanted it. They were in and out in 10 minutes. They were very respectful and would definitely recommend them and will do business with them again.

TOOK TO LONG TO SHIP A FILTER

I still have not received the items purchased despite the tracking service stating it was delivered.

Slow delivery

I couldn’t be more happy with my purchase. The entire buying process was informational and easy. Jason and his staff did an amazing job answering all the questions we had. He even gave me his cell phone number in case I ever had any other questions. After our swim spa was delivered and hooked up, we had some trouble with getting it running so I reached out to Jason who helped put me in touch with a technician who could help. The technician Chris was also great. I can’t say enough about his level of customer service. He went above and beyond. He helped walk us and our electrician through the set up on a Saturday evening at that all while he was off that day! I highly recommend Bare Foot Spas.

Did not receive. My clear spa yet

Placing my order was easy and communication was great

Why did it take more than 3 weeks to get my order of spa shock? I ordered off the web site and called after 10 days. It was told it would go out that day and it took another 10 plus days. This is the second order I have done from the website. Last oder was spa filter which I have to do as it is a special size. It also took over 2 weeks.