Chastity T.
Frauds and scammers
Chastity Treto I won 1000. I was told 24 48 hours to process payment however when that time came they kept denying my redemption. They have now took my money from my account also blocked it, very upsetting when you play and weather for fun or not put your money into a game that says it redeems but lies and closed my account and kept my winnings is very disappointing. We need to start a petition and take these guys to court so they can pay there dues and stop scamming people. Very poor website people do not waste your money with this sweepstakes casino.
Response from BankrollaMar 22, 2026
Hi Chastity, We are deeply sorry to hear about your experience and want to sincerely apologize for the distress this has caused you. We understand how upsetting it is when a redemption does not proceed as expected, and we want to assure you that Bankrolla is a legitimate platform that takes its obligations to players very seriously. Any account actions or redemption decisions made on your account would have been based on our Terms & Conditions and internal review processes, which are in place to protect all players. We would genuinely like to look into the specific details of your case. Please contact our support team at [email protected] with your account information, and we will have a senior team member review your case personally. We want to make sure every concern is addressed fairly and transparently. Yours, Bankrolla Team