BankrollaReviews of bankrolla.com

3.1671 reviews
Gaming

Bankrolla

About Bankrolla

Sweepstakes Casino 🎰 | 1,000+ games | Real SC prizesNo purchase needed. New games weekly.🦊 Follow for exclusive promos | 18+

Bankrolla (bankrolla.com) has 671 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.

Also known as: bankrolla.com
Website: bankrolla.com
Category: Gaming
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 93% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Bankrolla reviews

671 approved reviews, newest moderated first

Knock
Aug 17, 2026
Horrible redeem time
Horrible redeem time. I have been waiting for 2 weeks. I signed up with a promotional email I got and purchased a few packs, I ended up trying to cash out $400. It was rejected because I had to verify my cards. Once that was done, I submit another request. It has been 2 weeks, and now all they are saying is that it has been escalated to the department. I want my redeem. I will remove this or at least update it once I get my redeem.
Response from BankrollaAug 17, 2026
Hello, Thank you for taking the time to share your feedback. We're sorry to hear about the extended wait you've experienced with your redemption. We understand how frustrating it can be. For privacy and security reasons, we're unable to discuss account-specific details here. Please reach out to our Live Chat team or contact us at [email protected], and we'll do our best to review your concerns and assist you further. Best regards, Bankrolla Team
Jennifer
Aug 16, 2026
As long as you have your cards and bank…
As long as you have your cards and bank I do there is no issues and all the games are great
Response from BankrollaAug 19, 2026
Hello, Thank you so much for your review. We’re glad to hear that you’ve had a smooth experience with Bankrolla and that having your cards and bank information ready has made the process easy for you. It’s also great to hear that you’re enjoying the games! We truly appreciate your support and hope you continue to enjoy Bankrolla. Best regards, Bankrolla Team
Margaret R N.
Aug 16, 2026
Update I'm still waiting and it's been…
Update I'm still waiting and it's been 17 days for my second time ive tried to redeem the same $120 I suggest not playing this casino it sucks it's been over a month and customer support they answer the same response every time and they don't resolve anything I highly discourage you to play this let's see how long it takes to get him easily $120 and I refuse to give it up, ots about time to getting in contact with Better Business Bureau because I feel like this is just a fake game
Response from BankrollaAug 19, 2026
Hello, Thank you for taking the time to update your review. We’re sorry to hear that your redemption experience has been so frustrating, especially after waiting 17 days and having to submit your redemption more than once. We understand how important it is to receive a clear resolution, and we’re sorry that your experience has not met your expectations. Best regards, Bankrolla Team
Evan K.
Aug 15, 2026
Verification Hell
Wow, I’ve had a long career of social casinos and this one takes the cake for most strenuous verification process. Did the KYC verification, sent them all personal information needed (bank statement, ID, debit card) They have cancelled my redemption request at least 4 times over the last week saying “I’m not properly verified” they are asking for a bank statement that won’t exist till the end of the month. It’s torture trying to get a hold of someone on customer support that will give you answers that you actually need. Stay clear away if you are looking for a casino that will be an easy verification process and if you are actually looking to redeem. I’ll give an update as this situation progresses
Response from BankrollaAug 15, 2026
Hi, Thank you for sharing your feedback - we're truly sorry to hear about your experience. We understand how frustrating it can be to go through multiple verification steps, especially when the process feels unclear or repetitive. We'd love the opportunity to look into your case and help get this resolved. Please reach out to us directly at [email protected], and we'll do our best to sort this out for you as quickly as possible. Sincerely, Bankrolla Support Team
Jalen D.
Aug 15, 2026
Bankrolla started out good with fast…
Bankrolla started out good with fast withdrawals, but now 3 weeks have passed and I still haven’t received my withdrawal of $1000..? This is after they cancelled the withdrawal the first time due to a “glitch”. In the time I’ve spent waiting for my withdrawal I built up my $178 left over balance to another $1000 which I refuse to play until I’m paid out
Response from BankrollaAug 15, 2026
Hi, Thank you for sharing your feedback - we're truly sorry to hear about your experience. We understand how frustrating it can be to go through multiple verification steps, especially when the process feels unclear or repetitive. We'd love the opportunity to look into your case and help get this resolved. Please reach out to us directly at [email protected], and we'll do our best to sort this out for you as quickly as possible. Sincerely, Bankrolla Support Team
Sam A.
Aug 14, 2026
Terrible casino
Terrible casino. Unless you wanna wait 2+ weeks for your money then don’t play here. Been waiting 11 days for 1000$ redemption. Told them I was going to write a terrible review for every day my money wasn’t in my account starting today. They keep lying to me and making stuff up to stall it. Beware of this scamming casino!
Response from BankrollaAug 15, 2026
Hello, Thank you so much for your review. We’re sorry to hear about your frustration with the delay in your 1,000 redemption and the communication you received while waiting for an update. We understand how disappointing it can be when a redemption takes longer than expected, and we appreciate you taking the time to share your concerns about the process. For privacy and security reasons, we’re unable to discuss account-specific details here — please reach out to [email protected] if you would like us to review the details of your experience. Best regards, Bankrolla Team
Deja B.
Aug 13, 2026
I have submitted 2 separate winnings or…
I have submitted 2 separate winnings or redemption several different times and they will not give them to me. The 1st one i literally waited 21 business days before I gave up and cancelled it because they kept giving me the run around. I verified everything including my bank statement and they still never redeemed it. So I played again and again submitted my redemption now it’s been 7 business days and they still never claim fast pay out 24-48 hours . Not me. Im also a silver and I verified everything weeks ago so there is no excuse. When I contacted customer support they just apologized and stated it’s taking longer than normal. I cant get a solid answer or reason why my redemption is taking so long. It’s the absolute worse. I hate this asinine and don’t recommend it if you want to cash out within 48 hours or even 7 days. My email linked to my account is
Response from BankrollaAug 15, 2026
Hello, Thank you so much for your review. We understand your frustration with the delays you experienced across multiple redemption requests, especially after completing the requested verification and waiting significantly longer than expected. We appreciate you taking the time to share your experience and your feedback regarding processing times and communication from our Support team. For privacy and security reasons, we’re unable to discuss account-specific details here — please reach out to [email protected] if you would like us to review the details of your experience. Best regards, Bankrolla Team
Jessica R.
Aug 11, 2026
GOING ON A MONTH, NO REDEMPTION BEWARE!!!!!!!!!!!!!!!!!!
Time to find out the source of this “sweep casino” and contact proper authorities. It’s been A MONTH! A MONTH GUYS! DO NOT PLAY HERE!!!! Edit: week 3. Still nothing How are previous reviews getting payouts within 2 days? I’ve been waiting since 07/30. Cmon, Bankrolla. Do better. Previous withdraws were so much faster. I play a lot. I’ve been verified twice. Waiting half a month for a redeem is absolutely crazy. Other sites are instant or much quicker. You’re about to lose a loyal player. EDIT: Still no payout. They mention to e-mail and contact live support. Don’t waste your time. Still same “generic” response. I’ll keep updating this daily as I wait Edit: Still no payout. Day 17
Response from BankrollaAug 15, 2026
Hello, Thank you so much for your review. We understand your frustration with the longer-than-expected redemption wait, especially after having previous redemptions processed more quickly and completing verification more than once. We appreciate your continued patience and your feedback regarding the consistency of processing times and communication. For privacy and security reasons, we’re unable to discuss account-specific details here — please reach out to [email protected] if you would like us to review the details of your experience. Best regards, Bankrolla Team

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Horrible redeem time

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Verification Hell

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Terrible casino

I have submitted 2 separate winnings or…

GOING ON A MONTH, NO REDEMPTION BEWARE!!!!!!!!!!!!!!!!!!

About Bankrolla

About these reviews

More in Gaming

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Bankrolla reviews

Horrible redeem time

As long as you have your cards and bank…

Update I'm still waiting and it's been…

Verification Hell

Bankrolla started out good with fast…

Terrible casino

I have submitted 2 separate winnings or…

GOING ON A MONTH, NO REDEMPTION BEWARE!!!!!!!!!!!!!!!!!!