GT J.
Unwarranted Credit Limit Decrease
As with many other reviews, experienced a DECREASE, WITHOUT ANY KNOWLEDGE, NOR CONSENT, of my credit limit. When speaking with Customer Service (if you can call it that) to find out why, the same as others - 'you don't use your limit'. As a 12+ yr customer, who never missed a payment or was ever late, I asked 'if you say I don't use my limit, tell me what the target $$ value you think I should use'. Anyone want to guess the reply, or lack thereof!! Then there's the 'it's a soft credit inquiry, it won't affect your credit'. Well, we all know this is 100% untrue. Spent my accumulated rewards points and fired these CLOWNS.



