Patricia P.
Left with alot of questions
We've had a Upromise Barclay credit card for years with no complaints until today. Yesterday, we received a fraud alert on the card in my name. My husband has a card but it's under my name. They were to reissue 2 new cards and send them Fed express requiring a signature. My husband's card was thrown on the front porch this afternoon. I tried to talk with a representative who was difficult to understand and hung up on me. She basically said a card was not requested for me eventhough the card is in my name and the envelope was addressed to me. ??? She told me the card would arrive on the 26th and that date could not be changed eventhough I can't be here to sign on the 26th.