Barclaycard USReviews of banking.barclaysus.com

Please ve careful with their credit card company, they make u pay $99 yearly fees to have their credit card. In which if u don't use your credit card they won't want to reimburse the annual fee to you. Be careful. This is a scam

Since they changed from GOLDMAN TO BARCLAY I have experienced late fees even tho payment was in mailbox in time yet they don’t process the payment till after the due date for example check wrote Jan 19 due on Feb 5.They cashed it according to the bank on Feb 11 and NO ENVELOPES to send payments now I’m getting notices in email to pay my bill due March 5 and that check went out Feb 13 I TOOK PICTURES I BETTER NOT GET PASS DUE AMOUNT THIS MONTH OR I WILL NOT USE THIS CREDIT CARD

I got this card years ago for the flyer miles. I just tried to use my flyer miles for the first time to purchase a 1-way ticket and the only option it would give me for my flight was at 6am, even though there were many other available flights that day, if I didn't use my flyer miles. I want to cry.

They are unable to figure out how to call us for a security code in order to establish online access to card. The only reason I took this card was to get JETBLUE miles.. NEVER AGAIN... I am surprised Jetblue does any business with them. Reflects poorly on jetblue involvement with such a low rent company.

I made a payment on my old navy credit card (held by Barclay) I paid the credit card off. Over a week later I started getting text messages that my payment was returned for NSF. I contacted them and was told they were being sent in error and disregard them. They stopped, I went to Old Navy and my card was declined. I paid for my stuff and called the number when I got to my card. It was saying I still owed the payment. I spoke with corporate and she was going to investigate it, she said it will take a couple weeks. I never heard back, I called a week ago and was told a supervisor would call in 24 to 48 hours, no call. I filed a BBB complaint and they won't answer it. I will pay my card off but all this time they are playing around they are adding late fees. I called my bank and it wasn't declined for insufficient funds, Barclay didn't put the first 3 digits of my account number in and that is why it was denied. So this is 100 % their fault and they are ruining my credit. It went down 31 points from them.

Worst customer experience ever! DO NOT ever take a credit card out with this company. After I closed my account, they sent me a credit (I guess I over paid). AFTER that date they allowed two charges to come across, to which they continued to add late fees. The $14 of charge became $51. I called on three occasions to try to get it fixed, escalated to managers, etc. They are either a bunch of idiots or they try to rip you off. Incompetent and unethical (great combo). I eventually was able to get them to open an investigation to try to fix it; after a few weeks I got a letter that says "because too much time went by they can't confirm any wrong doing". WHAT!?!?!?! The time that went by is on them. I called so many times to try to fix this. I paid it all today even though on principle I shouldn't have to, but it's not worth the time and aggravation. NEVER EVER EVER open a credit card with this company.

Less than 1 star if possible. Horrid customer service and don’t even try to get multiple issues resolved. Ridiculous! If you are thinking about getting any service associated with Barkleys forget about it!! UrbanCowgill Feb 2026

I would absolutely never recommend the Barclays GM Mastercard to anyone. Barclays is the worst company, their app is does not allow you to rate them when they ask for your opinion (complete waste of time), they don’t care to safeguard any of your information, and their Customer Service does not care about the customer at all of them speak no English and everyone I spoke with has a strong Indian accent dialect that is extremely difficult to understand and they do not use proper English so the language barrier makes them extremely difficult to talk with. I have spoken with over 10 reps about a Fraudulent Claim that needs reported to the FBI and they refuse to look into it after I provided documentation and they are very inconsistent, not helpful, and unclear. When you ask to speak to a manager their management is incompetent and the background noise on their end sounds like they are in a location inside a shooting range, making the language barrier even more difficult. This company needs to be run by people that actually speak English. Don’t waste your time with Barclays unless you to be ultimately disappointment and dissatisfied.