Barclaycard USReviews of banking.barclaysus.com

JetBlue should find another to handle their card

This is a terrible credit card company. They hang up on you and are rude to you. They closed my account that was in good standing for no reason. Never again. They suck

I have been involved with two separate disputes with merchants and in both cases, Barclays sided with the merchant. The most recent with the Holiday Inn who could not guarantee my wife a handicap accessible room. Her injury occurred after I booked (withbooking.com) Had to cancel andy money was not refunded after stating the refund minus a service fee would be . Barclays makes the card holder do all the leg work. Their investigation was poorly completed and the communication with me during this process was also unsatisfactory.

BEWARE!!!! Do not use this bank! I would leave zero stars if I could! This company stole almost $800 in accrued reward money! When my stepdad passed they didn’t mention it or send a letter like they claimed. This money should have gone to his spouse but no, nothing, to bad so sad.

If I could give zero stars I would! This company are complete crooks who should be shut down for what they do to their customers. Always made on time payments which they rewarded by raising my interest rate to a whopping 33%! That is not a nice interest fee to be charged every month. When I had finally had enough and paid the card off in route to closing it, these scammers charged me yet another interest payment after I had already paid off my balance! Unbelievable. Run and don’t look back!

I will NEVER use this card again, will pay my balance and close the account. Barclays is shady, their customer service is rude /read solely from scripts, and disputes are in writing by snail mail. It has been two months of 15-20 phone calls to Barclay and a 71 page dispute letter clearly showing the email trail between me and the vendor. The vendor was a scam, I didn’t receive the promised services that I paid for and Barclays treated me like a criminal. The icing on the cake: I was told by Barclays that my case was now out of the dispute timeframe and it was nothing they could do.

They advertise a $200 bonus for depositing $30k but they only mention in the fine print that it needs to be deposited within 30 days. The advertising for that bonus doesn't mention anything like that. It seems deliberately deceptive.

I closed this card this morning due to the one star rating because I noticed when I received this card back November 2025 and was paying toward my annual fee of the $600 which I decided to pay $100 a month towards the annual fee and they took my 4000 dollars credit limit to a $100 as of yesterday which I noticed and I never ever used this card so I decided to read the reviews and I noticed that this company had 1 Star rating I immediately decided to close due to something shady about Barclay MasterCard company and as of contacting this company I got just what I was expecting from this company they took my $300 I put towards the annual fee but it's ok I rather lose $300 than be a part of a shady credit card company any day. I hope and pray they tell the truth on my credit report that I closed their card because of there 1 Star ⭐ Rating and I see that it's true regarding the reviews so beware.