Baleaf SportsBaleaf is a contemporary activewear brand that caters to those who enjoy dabbling in fitness trends but don't want to keep stockpiling gear for each activity they engage in.
Baleaf Sports (baleaf.com) has 550 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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customer
I love Baleaf!! The tank top was exactly what I was looking for. The top is so comfortable, and easy to move in.
Response from Baleaf SportsJul 27, 2024
Thank you so much for your kind words and for sharing your positive experience with Baleaf! We are thrilled to hear that the tank top was exactly what you were looking for and that you find it comfortable and easy to move in.
Janet G.
Customer service is completely non-existent. I ordered two pairs of capris. At first the online tracker said the order was delayed with no further details, so I sent an email asking when I might expect to see the order. ZERO response. I followed up, again ZERO response. Then suddenly there was a notice of delivery however one pair was missing. I checked online and it says "partially delivered" which really doesn't help me, so I sent another email letting them know I'd received one of the two pairs and I asked when I could expect to get the second pair. ZERO response. Just horrible service. If I hadn't received one pair, I would be thinking that this was a total scam. I will never again order from them and will let everyone I know not to as well.
Response from Baleaf SportsJul 27, 2024
Please know that this is not the level of service we strive to provide. We deeply apologize for the inconvenience you have faced. To resolve your concern, we have sent an email with detailed information regarding the status of your missing pair of capris.
PRS
Their size chart is all wrong. My tops were too small. I returned at my own cost as per their policy (I’m in Canada) and now they won’t refund me for the tops. It’s been a month and several back and forth emails. It’s impossible to get anyone on the phone. Please do not deal with this company. They are frauds.
Response from Baleaf SportsJul 27, 2024
Please accept our sincerest apologies for the inconvenience this has caused. We want to assure you that we are taking your feedback seriously and are committed to resolving this matter. We have sent you an email with information regarding the status of your refund.
SARAH K.
Love Baleaf products! Have 2 vests and a great pleated skort. Quality fabric, great styling. Will be getting more Baleaf products.
Response from Baleaf SportsJul 25, 2024
Thank you so much for your kind words about our Baleaf products! We're thrilled to hear that you're enjoying the two vests and the pleated skort. It's fantastic to know that you appreciate the quality fabric and great styling.
Susan A.
Relax...workout...clothes by Baleaf are comfy. Great price. Super quality. True to size. Comfy for workout or relaxing. I love them for travel. Packs so well. I love the Capri pants and SPF zip up hoodie!
Response from Baleaf SportsJul 24, 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that you find our Baleaf workout and relaxation clothes so comfortable and well-suited for both travel and daily wear.
Martha S.
If I could give a 0, I would. I ordered shorts on June 4th and paid expedited shipping. It’s July 23rd, and I have not received the shorts. They were not marked as an “out of stock” or “back ordered” item and I received no notification that this was the case. I received notification that they had shipped on July 19th and they’ve been sitting one state away from where I live since then. So much for expedited shipping.
Response from Baleaf SportsJul 24, 2024
We are very sorry to hear about your experience and the delay in receiving your order. We understand your frustration, especially after paying for expedited shipping. We have sent you an email with further details to resolve this issue. Please check your inbox for our response. We appreciate your patience and hope to resolve your concern promptly.
Elaine
My experience of returning for refund was a little complicated in the beginning but I received a call from a very nice customer service representative. He was so understanding and helpful and he resolved my problem immediately. I would definitely do business with this company again.
Response from Baleaf SportsJul 24, 2024
Thank you for sharing your experience with us. We're sorry to hear that your return process was initially complicated, but we're delighted that our customer service representative was able to assist you effectively. Your satisfaction is our priority, and we're glad we could resolve your issue promptly.
Annette A.
Just received my shorts. The quality and price is always high and doesn’t disappoint.
Response from Baleaf SportsJul 24, 2024
Thank you for your wonderful feedback! We're thrilled to hear that you are pleased with the quality and price of your new shorts. Your satisfaction is our top priority, and we are happy to have met your expectations once again. We look forward to serving you in the future.
