Baleaf is a contemporary activewear brand that caters to those who enjoy dabbling in fitness trends but don't want to keep stockpiling gear for each activity they engage in.
Baleaf Sports (baleaf.com) has 550 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
baleaf.com
Website
baleaf.com
Category
Clothing & Underwear
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 62% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Easy order and shipment was prompt. The fit of the capri pants was as described and very comfortable. However the fabric was very easily snagged and after first wearing both pairs have numerous spots where the material threads were pulled. Very disappointing and not a sturdy material at all.
Response from Baleaf SportsMay 12, 2026
Hi there, thank you for your feedback and we’re really sorry to hear about the fabric snagging issue with your capris. This is not the experience we want for our customers. Please feel free to email us at [email protected] so we can assist you right away.
SA
Sharon And R.
REturns and communication are shabby
The clothing is OK, lots of choices. The return process is a nightmare. When submitted, it takes more than 24 hours for them to "review" your return, before they will send approval and label. The process is awkward - you have to put bar code/label outside and inside. I returned two items, from two different orders, in the same envelope for efficiency -- and they refuse to give me full credit for one of them because the bar code was not on the outside of the envelope, despite it being attached to the item inside. Clearly not a customer-focused company.
Response from Baleaf SportsMar 13, 2026
Hi Sharon and Randy, we’re very sorry to hear about the frustration with our returns process and appreciate you sharing your experience. We completely understand how the steps with barcodes and labels can feel cumbersome.
To help resolve this right away, please provide your order number so we can assist you directly. You can also email us at [email protected], and we’ll make sure your concerns are addressed promptly.
Thank you for your patience and feedback!
KE
KelliMaj
I follow my returns to make sure I…
I follow my returns to make sure I receive credit. Most vendors do it quickly now. This one took 2 months and only AFTER I followed up with them after a month. Different people got back to me at each turn via email, making it even more difficult to track. I did, finally, receive my refund so I gave them a neutral rating, but I won't be ordering from them in the future.
Response from Baleaf SportsJan 29, 2026
Hi Kelli, thank you for sharing your experience, and we’re sorry for the frustration this situation caused. It was never our intention to delay your refund.
According to our records, your return was delivered to our facility on December 18, 2025. Due to a synchronization issue between the carrier tracking and our return system on this specific order, the return was not automatically marked as received at the time of delivery, which delayed the refund from being triggered. Once this was identified, the return was manually confirmed and the refund was processed on January 21, 2026.
While our team members may vary across replies, all cases are handled using the same internal records to ensure continuity and accuracy. We appreciate your feedback and are continuing to improve our system checks to help prevent similar delays in the future.
Thank you for your patience and for giving us the opportunity to address this.
CJ
Carla J.
I needed to return items
I needed to return items. The return process is very difficult. I did what I was told to do and have never received a refund. I won’t order anything else.
Response from Baleaf SportsOct 29, 2025
Hi Carla, we're sorry for the trouble. 💚 Your refund wasn’t processed because we never received your return for order #baleaf297581 at our warehouse, and we also didn’t receive the tracking number to confirm its delivery. For order #baleaf295230, the item was received but we still need the tracking number to proceed with the refund. Please email us at [email protected] or reply to our messages so we can help get this sorted for you.
JU
Juliann
Returns not easy.
After receiving a response from Baleaf about my experiences and some back and forth emails, I want to amend my review. Baleaf's customer service did kick in and were very helpful in arranging a refund.
My summary now for Baleaf would be
Good shorts, be careful with the sizing in trousers and good customer service.
I received my trousers quite promptly. They are too big despite also buying shorts in the same size that fit perfectly. I wanted to return the trousers. I logged a return request immediately and have never received a response from the company. I have tried to log back in to follow up my earlier request however the order can not be found and despite receiving a code, no further communication can be achieved.
Summary Good shorts, terrible sizing in trousers and very poor customer service.
Response from Baleaf SportsApr 7, 2025
Thank you for your feedback, and we're truly sorry to hear about your experience. We completely understand how frustrating this must have been, and we sincerely apologize for the inconvenience caused.
We’d love the opportunity to make things right—please send us an email at [email protected] with your order details so we can assist you promptly with your return request.
Looking forward to helping you get this sorted out.
MK
Mark K.
What happened to Men’s clothing?
I have noticed that Baleaf has also either discontinued or removed Mens items from website.
Response from Baleaf SportsJan 16, 2025
We strive to provide flexible options to address customer concerns, and I’d like to assure you that we’re here to help resolve your issue. Please check your email for further instructions and potential solutions tailored to your concern.
MJ
MJN
Love shorts but long wait & not best quality
I love these shorts but had to wait for them for about a month & when they arrived the inside seam on one leg had a tuck in it. Both pair were this way. Noticeable because of the lightweight material. Quality is not the best but very comfortable & love the length.
Response from Baleaf SportsAug 3, 2024
Thank you for your feedback and for letting us know about the issue with the inside seam on your shorts. I’m sorry to hear about the tuck in the seam and any inconvenience this has caused.
We’re glad to hear that you love the length and find them comfortable. Your feedback on the quality is valuable to us, and we will make sure to pass it along to our product team for review.
KJ
Karen J.
The pants are no longer smooth after…
The pants are no longer smooth after two washes. Tiny wooly balls are developing all over the pants. You say your reaching out to me in regards to this. I have not heard a thing from you.
Response from Baleaf SportsJan 4, 2024
Dear customer,
We appreciate you letting us know and bringing this to our attention. We strive to provide excellent customer service in a timely manner, and we apologize for the inconvenience this has caused.
For this issue we will contact you by email, please kindly check. Thank you for your support.
