Perplexed wife C.
Misled
I spoke with an agent who recommended a model that is way to large for me. I swim in it and receive no back support.

We're Transforming Lives through Innovative Seamless Sit-Sleep-Stand Self-Care Solutions for better Back Heath and Posture Control.Improve your posture, improve your life. Our safe and effective solutions relieve back pain and correct posture the natural way.At BackJoyCo (Parented by Original Design Therapeutic Technologies LLC), we harness the power of cutting edge discoveries in the biosciences and fascial biomechanics to deliver non-medical, non-invasive proprietary self-care devices that fit so seamlessly into everyones' activities of daily living. Our devices promote overall wellness and longevity by;* Neutrally aligning the back and neck to relieve pressures torsion and pain* Seamlessly correcting poor posture * Promoting healing sleep * Strengthening balance and movement
The BackJoy Company (backjoy.com) has 886 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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886 approved reviews, newest moderated first
Perplexed wife C.
I spoke with an agent who recommended a model that is way to large for me. I swim in it and receive no back support.
Ken
I continue to rely on BackJoy for both great products and customer service. My back definitely appreciates it.
Mr. E.
I have been using your product for years and my back feels great! As soon as anyone starts to tell my about their back ache, I immediately recommend Backjoy. I let them know how pleased I am with mine.
Marietta L.
I have one of these and have benefitted from it. This one is for my sister and I just ordered another for my daughter
Erin H.
I ordered the BackJoy because I have a friend who has one and likes it. I tried it not a good fit for me because my back issues must be different than most. I unfortunately had to return it and their customer service was top notch at helping me. I was sad it didn't work for me but my friend loves hers and highly recommends it.
Robin R.
I'm afraid the BackJoy has not provided any relief from my particular lower back and hip issues. Perhaps I purchased the wrong size? I don't know how much of a difference that would make. I am disappointed, of course. I have several relatives who use the product with great success, which is why I tried it. The service has been very good and delivery was prompt.
Response from The BackJoy CompanySep 16, 2021
Hi Robin, We appreciate your feedback. I have reached out to you directly via email to personally assist you and help provide options available bases on your needs. I look forward to connecting with you! Natasha Smith
Ross A.
I have had my backjoy for 5 years. I love it. A friend was complaining about pains. I listened and advised to get back joy. After awhile I just bought her one and had it delivered. She loves it. Can't understand why Doctors don't recommend this. You guys gave me a great quality if life back. It took a few months with stretching but I'm healthy again.
Jeff
Customer service and communication was poor. Took weeks to get our order and that was only after complaining. Otherwise the product was great and works great. Would order again, hopefully service will be better.