The BackJoy CompanyWe're Transforming Lives through Innovative Seamless Sit-Sleep-Stand Self-Care Solutions for better Back Heath and Posture Control.Improve your posture, improve your life. Our safe and effective solutions relieve back pain and correct posture the natural way.At BackJoyCo (Parented by Original Design Therapeutic Technologies LLC), we harness the power of cutting edge discoveries in the biosciences and fascial biomechanics to deliver non-medical, non-invasive proprietary self-care devices that fit so seamlessly into everyones' activities of daily living. Our devices promote overall wellness and longevity by;* Neutrally aligning the back and neck to relieve pressures torsion and pain* Seamlessly correcting poor posture * Promoting healing sleep * Strengthening balance and movement
The BackJoy Company (backjoy.com) has 886 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent
Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent
Health Equipment · Boca Raton, Florida
Excellent
886 approved reviews, newest moderated first
DMM
The BackJoy Posture Plus was recommended to me by a friend. I accidentally ordered the wrong one online and noticed it later in the day. I called Customer Service to try to fix the problem. Someone answered right away and I explained what happened. He took the information and said he'd try to change the order before it went out. Later in the day I received an email that the order had indeed been fixed and I received the BackJoy Posture Plus was delivered!
Di C.
Would be 5 stars if the cushions had worked, but my husband did not like them. Consequently I had to return them and called your Customer Service, who could not locate my order by the Order number on my Paperwork from you. They told me to go online and process the return authorization request. Thought that was odd that they could not or would not help over the phone. I went online and the Order number was requested, which I inserted several times and repeatedly got an error message. Finally, I decided to use the Purchase Order number where “Order Number” is requested and it worked. Please correct this in your system AND educate your Customer Service team of this correction. A simple issue should not have been a problem.
Ann T.
Great customer service
Quinn C.
Don't order from their website if you live in Canada. They don't have it in Canadian prices and I had to pay an extra $25 in duty since they classified it as furniture on the packaging.
Stuart
I have returned to Backjoy as it helped me on the past. Purchased one for the car & one for the office.
Brad G.
Great products that really help with stability and pain. Great fit and finish.
J T.
Great customer service! I made a mistake on my order. Called BackJoy up a day later and they straightened everything up. No hassles or waiting. Shipped just as fast.
Christopher D.
Since I have a weak back, I initially tried the cushion at the Good Feet store but didn't buy it there. They marked up the price more than Amazon and the BackJoy websites. I bought two BackJoy seat cushions. One for my car and the other for home and travel. Very good product.